Manager, SMB Account Executives - Existing Business

Stripe, Inc.•Chicago, IL

60d•Hybrid

About The Position

As a SMB Sales Manager at Stripe, you will play an instrumental role in fueling Stripe's growth and retention of our SMB customers. In this role, you will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills.

Requirements

8+ years of relevant experience, with 2+ years of people management experience preferred
Experience leading sales in an early stage, high-growth technology environment
Ability to hire, train and coach a high-performance sales team
Ability to build relationships with strategic client and industry thought leaders
Demonstrated passion for SMB technology businesses
Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
Enterprise AEs must be in their current role for a minimum of 24 months.
Product Sales AEs must be in their current role for a minimum of 24 months.
Velocity AEs must be in their current role for a minimum of 18 months.

Nice To Haves

Prior experience at a growth stage internet/software company
Prior experience forecasting and managing a high growth commercial business
Prior experience running complex sales cycles, ideally with SMB size companies
Prior experience leading a team in an office outside of the company headquarters
Prior experience in the payments industry and/or fintech

Responsibilities

Recruit, develop and lead a team of Account Executives who focus on small and medium, high-growth, tech-forward businesses
Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
Be accountable for increasing revenue at high rates of growth
Coach and guide the team in developing consultative and solution-based sales skills
Inspire, motivate and enable development of team members to promote career growth and impact for Stripe
Work collaboratively and cross-functionally across the organization to help shape Stripe's products and solutions to meet customer needs
Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
Implement programs to improve pipeline generation efforts and drive overall efficiency for the team