Account Executive, Enterprise - Existing Business

FivetranOakland, CA
7dRemote

About The Position

As an Enterprise Account Executive focused on existing customers, you will play a crucial role in deepening and expanding relationships, driving growth and long-term success. This is a full-time position based remotely in the US.

Requirements

  • Enterprise software sales experience, with a strong track record in customer expansion and account management.
  • Exceptional communication skills, with the ability to influence, negotiate, and engage multiple stakeholders in a value-driven sales process.
  • Extensive knowledge of the data technology landscape, with a focus on solution-based selling.
  • Proven ability to identify and capitalize on expansion opportunities, driving revenue growth within existing accounts.
  • Exceptional organizational skills, with a focus on building and executing long-term strategic account plans.
  • A strategic thinker who can articulate customer needs and align them with Fivetran’s offerings.
  • A resilient, proactive problem solver with the ability to overcome challenges creatively.
  • High energy, enthusiasm, and a customer-first mentality.
  • Proven ability to build strong relationships with customers, partners, and internal stakeholders, fostering collaboration to deliver maximum value and ensure alignment with customer objectives

Nice To Haves

  • Experience with data integration, databases, ETL, or business intelligence technologies is a strong plus.

Responsibilities

  • Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
  • Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
  • Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
  • Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
  • Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran’s offerings.
  • Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
  • Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.
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