Manager Service Line Operations - Fox Chase Cancer Center

Temple University Health System • Philadelphia, PA

3d

About The Position

Key position within the triad leadership team (i.e. Physician, Nursing, and Administration) that has overall responsibility and accountability for managing assigned disease site specific clinical service line(s). Specifically, the Manager is dedicated to improving patient experience, maximizing operational efficiencies and improving financial results through partnership with physicians, administration and nursing. The Manager develops and implements process improvement plans, coordinates and manages key initiatives within the service line and monitors and drives key performance indicators. Manager develops monthly review with Clinical and Administrative leadership of enabler performance. Key relationships\: Clinical leadership, COO, CNO, CAO, Sr. Director for Access, Business Intelligence. Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion. At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they’re in. It’s essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

• Bachelor's Degree Business or Healthcare related field Required
• 2 years experience in a role working with complex project management functions Required

Nice To Haves

• Master's Degree Health Care Administration, Public Health, Business or related field Preferred
• General Experience in service line development, business development, hospital operations, customer experience management Preferred
• General Experience Previous Experience in a large or matrixed health system Preferred

Responsibilities

• Improving patient experience
• Maximizing operational efficiencies
• Improving financial results through partnership with physicians, administration and nursing
• Developing and implementing process improvement plans
• Coordinating and managing key initiatives within the service line
• Monitoring and driving key performance indicators
• Developing monthly review with Clinical and Administrative leadership of enabler performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees