Manager Service Line Operations - Fox Chase Cancer Center
About The Position
Key position within the triad leadership team (i.e. Physician, Nursing, and Administration) that has overall responsibility and accountability for managing assigned disease site specific clinical service line(s). Specifically, the Manager is dedicated to improving patient experience, maximizing operational efficiencies and improving financial results through partnership with physicians, administration and nursing. The Manager develops and implements process improvement plans, coordinates and manages key initiatives within the service line and monitors and drives key performance indicators. Manager develops monthly review with Clinical and Administrative leadership of enabler performance. Key relationships: Clinical leadership, COO, CNO, CAO, Sr. Director for Access, Business Intelligence.
Requirements
- Bachelor's Degree Business or Healthcare related field Required
- 2 years experience in a role working with complex project management functions Required
Nice To Haves
- Master's Degree Health Care Administration, Public Health, Business or related field Preferred
- General Experience in service line development, business development, hospital operations, customer experience management Preferred
- General Experience Previous Experience in a large or matrixed health system Preferred
Responsibilities
- Improving patient experience
- Maximizing operational efficiencies
- Improving financial results through partnership with physicians, administration and nursing
- Developing and implementing process improvement plans
- Coordinating and managing key initiatives within the service line
- Monitoring and driving key performance indicators
- Developing monthly review with Clinical and Administrative leadership of enabler performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
