Manager Service Delivery (Remote in US)
About The Position
Gainwell is seeking a highly skilled and experienced Manager Service Delivery. The ideal candidate will have a technical background, excellent leadership skills, and a passion for driving innovation.Your role in our mission Strategic Leadership: Develop and execute long-term strategies aligned with Gainwell's business objectives. Team Management: Lead and mentor a team of IT professionals, fostering a collaborative and high-performing culture. Technical Expertise: Stay abreast of the latest technological trends and advancements to drive innovation and efficiency. Project Management: Oversee complex IT projects, ensuring timely delivery and adherence to project management best practices. Security and Compliance: Implement robust security measures to protect sensitive data and ensure compliance with industry regulations. Vendor Management: Build and maintain strong relationships with technology vendors. Budget Management: Develop and manage the IT budget, ensuring cost-effective solutions. Problem-Solving: Identify and resolve complex technical issues, providing innovative solutions.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 10+ years of experience in IT management or leadership roles.
- Technical expertise in various IT domains, including cloud computing, cybersecurity, and applications development.
- Previous experience and strong analytical, project management, and problem-solving skills to support healthcare claims processing either technical or managerial.
- Good skills in managing to contract and budgets
Responsibilities
- Develop and execute long-term strategies aligned with Gainwell's business objectives.
- Lead and mentor a team of IT professionals, fostering a collaborative and high-performing culture.
- Stay abreast of the latest technological trends and advancements to drive innovation and efficiency.
- Oversee complex IT projects, ensuring timely delivery and adherence to project management best practices.
- Implement robust security measures to protect sensitive data and ensure compliance with industry regulations.
- Build and maintain strong relationships with technology vendors.
- Develop and manage the IT budget, ensuring cost-effective solutions.
- Identify and resolve complex technical issues, providing innovative solutions.
Benefits
- Health (medical, dental, vision) benefits start on day 1 of employment.
- Company match 401K and other benefits available within months of starting.
- New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment.
- Company provided computer for work use.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
