Manager/Senior Manager - Paralegal Services and Resource Management

Beveridge & Diamond PC • Washington, DC

56d

About The Position

The Manager or Senior Manager, Paralegal Services & Resource Management leads Beveridge & Diamond’s paralegal and docketing professionals with a focus on client service, team development, and operational efficiency. This leader sets the strategic direction for firmwide paralegal and docketing operations, ensuring consistent, high-quality support, equitable workload distribution, and alignment across offices and practice areas. The role mentors professionals, builds career paths, and drives innovation through improved systems, technology, and collaboration. Separately, the position supports attorney workflow, coordinating staffing and resource management to promote transparency, balance workloads, and strengthen client service. The ideal candidate will bring deep paralegal experience and a forward-looking mindset, guiding the team through market and technology changes while maintaining the Firm’s high standards of performance and service. The successful candidate's final job title and compensation will be commensurate with their experience, skills, and demonstrated ability to manage the scope of responsibilities outlined below.

Requirements

• Bachelor’s degree required.
• Paralegal certification required or ability to obtain one within six months of starting role.
• Minimum of 6 to 10+ years of paralegal experience, including 3 or more years in management or leadership role.
• Proven experience managing multi-office legal support teams and developing operational systems.
• Advanced data analysis and reporting skills, including financial and utilization analysis.
• Effective communication and relationship-building skills with all levels of attorneys and staff.
• Deep understanding of legal technology, workflow automation, and innovation tools.
• Ability to balance strategic leadership with operational management.
• Adaptive leadership: Able to flex leadership style to meet the needs of team members ranging from recent graduates to highly tenured paralegals.
• Emotional intelligence: Builds trust through empathy, approachability, and clear communication.
• Team builder: Cultivates collaboration across offices, fostering a culture of shared accountability and mutual respect.
• Operational and strategic agility: Balances immediate task management with long-term system improvement.
• Professional credibility: Brings a deep understanding of paralegal work and earns respect through technical and interpersonal competence.
• Coaching mindset: Invests in developing others, providing constructive feedback and growth opportunities.
• Judgment and discretion: Navigates sensitive personnel and workflow decisions with professionalism and integrity.
• Change leadership: Champions innovation (including GenAI and workflow automation) while supporting staff through change.

Nice To Haves

• Preferred experience in developing career ladders and compensation analysis or a demonstrated interest in building competitive paralegal career frameworks.

Responsibilities

• Manage a team of ~15 paralegals, paralegal assistants, and docketing professionals Firmwide, including mentorship and modeling of industry approved standards, within a high-performing culture.
• Drive the annual evaluation process, including compensation benchmarking and internal equity analyses, for all paralegals, paralegal assistants, and docketing professionals ensuring consistent, constructive, and actionable feedback.
• Plan and implement professional development programs that align with practice area needs and Firm strategy.
• Maintain and evolve paralegal career ladders, including competency frameworks, progression criteria, and promotion standards.
• Partner with team to guide and support day-to-day docketing processes, ensuring accuracy, consistency, and timely completion of all deadlines, with a focus on risk management, innovation, and scaling services to meet emerging needs.
• Oversee departmental budgeting for training, certification, and technology investments.
• Develop and refine systems and tools for workload tracking, assignment transparency, and utilization analysis.
• Build strong relationships with practice group leaders to anticipate staffing needs and address workflow challenges.
• Lead day-to-day workflow and staffing requests for all attorneys, paralegals, and paralegal assistants with support from Talent Development Leader for more complex staffing matters.
• Direct Firmwide monitoring and analysis of attorney and paralegal utilization, workload, and productivity, including reports and/or dashboards as appropriate to identify staffing trends and resource allocation.
• Identify opportunities to enhance efficiency, profitability, and client value through better staffing and workflow practices, including collaboration with Finance and Talent Development Leader to analyze profitability data and to recommend strategic adjustments.
• Lead preparation and presentation of quarterly utilization and profitability reports for the Talent Development team and Firm leadership.
• Ensure compliance with Firm policies, client requirements, and confidentiality standards.
• Support succession planning and knowledge transfer within the paralegal and docketing teams.

Benefits

• Health & Insurance Coverage: Medical, prescription drug, and dental coverage; life and AD&D insurance; disability insurance; and voluntary coverage options such as supplemental life and AD&D insurance, vision coverage, identity protection, accident insurance, critical illness insurance, hospital indemnity insurance, and long-term care insurance.
• Retirement & Savings: 401(k) retirement savings plan; flexible spending accounts (health care and dependent care); a health savings account; and a Section 529 college savings plan.
• Additional Benefits: Pre-tax transportation program; employee assistance program (EAP); and temporary back-up care for children, adults, and elders.
• Generous Paid Time Off: We believe in the importance of work-life integration and time to recharge. Our paid leave benefits include a generous allotment of vacation days, paid sick leave, along with paid holidays. We also provide various types of leave to support life’s important moments, including parental leave, bereavement leave, and other leaves of absence in accordance with applicable laws and firm policies.
• Other Compensation: In addition to base salary, employees may be eligible for other forms of compensation, such as overtime pay (if applicable), bonuses, and other performance-related incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees