Manager, Security Systems

Legends•Brooklyn, NY

48d•$82,400 - $92,200

About The Position

Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU! At Barclays Center, we're more than just a venue - we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect. If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime!

Requirements

Minimum of 2 years customer/guest service experience, preferably in a sports and/or entertainment facility.
Proficiency in Microsoft Office Programs (Word, Excel, Outlook, PowerPoint) is required.
Proficient in the operation of CCTV systems
Proficient in general IT operations. Certifications strongly preferred.
Ability to be proactive, recognize problems and find solutions.
Excellent interpersonal, verbal and written communication skills.
Ability to work in a fast-paced environment and simultaneously manage a high level of detail across multiple projects.
Ability to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.
Ability to work well within a team environment, assisting and supporting team members whenever needed.
Must be able to stand/walk for long periods of time and have ability to lift up to 50 lbs.
Must pass a criminal background check and employment check prior to employment.
Ability to communicate effectively in English both verbal and written.

Responsibilities

Assist with the installation, configuration, and maintenance of security systems, including surveillance cameras, access control systems, alarm systems, and other related technologies and applications.
Supervise employees and operations in all areas of Security, including the Dean and Event Level Command Centers.
Maintain high standards for security equipment, including inventory management, cleaning, and distribution for security personnel.
Collaborate closely with outside contractors to ensure the optimal operation of our security equipment and systems.
Ensure that staffing levels for operating security systems during events are appropriate. Properly brief, deploy, and redeploy staffing resources as necessary to maintain effective security operations.
Implement and monitor the daily event and non-event badging system to ensure proper access control and security compliance.
Conduct comprehensive training and information-sharing sessions with employees on the operations of building security systems. Develop and execute training programs to enhance employee awareness and proficiency.
Conduct regular assessments and audits of security systems to identify vulnerabilities. Implement necessary improvements to maintain the integrity and effectiveness of the security infrastructure.
Manage the operation, and execution of events at Barclays Center, ensuring all security protocols are followed and the safety of attendees is maintained.
Respond promptly to requests from upper management, risk management, and other departments for investigations, ensuring timely and accurate delivery of required information and footage.
Provide comprehensive administrative support, complete projects and tasks, and update security forms, databases, and office records to ensure smooth security operations.
Develop, manage, and update all departmental policy and procedural guidelines, ensuring compliance with industry standards and regulatory requirements.
Collaborate closely with the IT department to ensure seamless integration and alignment of security systems with IT infrastructure and protocols, facilitating efficient communication and troubleshooting.
Demonstrate understanding of managing both internal and external customer requirements and measurement criteria.
Establish positive and collaborative relationships with customers, including local, state, & federal fire, police authorities, and international authorities.
Develop, create, and implement an accepted and sustainable security culture.
Ensure processing, adjudication, and disposition of corporate personnel security actions comply with US Government and International statutory, regulatory, customer contractual, and business requirements
Assist with confidential investigations, ensuring timely and accurate delivery of required information and or footage.
Provide comprehensive administrative support, complete projects and tasks, and update security forms, databases, and office records to ensure smooth security operations.
Help develop, manage, and update all departmental policy and procedural guidelines, ensuring compliance with industry standards and regulatory requirements.