Manager - Scrum Master

CVS Health

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning. What you will do Coaches scrum masters and product owners on agile principles, values, and best practices for project/product management. Develops the budgets and resource planning strategy with consideration for team velocity, historical data, and limitations. Determines the amount of work that can be completed within proposed projects timelines. Ensures that risk assessments include risks identification, mitigation strategies, and contingency plans for scrum projects. Establishes scrum processes and procedures for backlog management, prioritization techniques, and user story refinement. Forecasts team capacity and delivery potential for future projects to set realistic expectations for product releases. Helps establish and implement a common language and framework for team collaboration. Improves team capacity and investigates potential bottlenecks to determine how to proactively address issues before they arise. Integrates the concepts of adaptability, transparency, and customer collaboration into department processes to promote a culture of continuous learning and experimentation.

Requirements

• 5-7+ years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills

Nice To Haves

• Certified ScrumMaster (CSM) preferred.

Responsibilities

• Coaches scrum masters and product owners on agile principles, values, and best practices for project/product management.
• Develops the budgets and resource planning strategy with consideration for team velocity, historical data, and limitations.
• Determines the amount of work that can be completed within proposed projects timelines.
• Ensures that risk assessments include risks identification, mitigation strategies, and contingency plans for scrum projects.
• Establishes scrum processes and procedures for backlog management, prioritization techniques, and user story refinement.
• Forecasts team capacity and delivery potential for future projects to set realistic expectations for product releases.
• Helps establish and implement a common language and framework for team collaboration.
• Improves team capacity and investigates potential bottlenecks to determine how to proactively address issues before they arise.
• Integrates the concepts of adaptability, transparency, and customer collaboration into department processes to promote a culture of continuous learning and experimentation.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager