Manager, SAP COE (PTP & SCE)

Cardinal Health•Dublin, OH

11h

About The Position

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. What IT Management contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Management provides strategic oversight, leadership and direction within the Information Technology function. We currently have a need for a Manager within our SAP Center of Excellence! This role will be accountable for delivery and maintenance of the Pharma SAP PTP / SCE functions, including current, recently added and the expansion of new businesses. What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to achieve specific goals Ensures employees operate within guidelines Decisions have a short term impact on work processes, outcomes and customers Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management Interactions normally involve resolution of issues related to operations and/or projects Gains consensus from various parties involved Responsibilities Execution and management of the Supply Chain Execution functionality that supports the Pharma business segment. Responsible for IT Controls, SOX compliance, and Audit findings in SCE functional areas of SAP Pharma platform. Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management. Overall solution ownership of Incidents, defects, enhancements, and new build for SCE areas. Keeping up with emerging technologies and changes in business processes. Closely follows the strategic direction set by the segment and executes on priority goals. Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions. Driving end-user satisfaction by using specific metrics. Influencing internal and external clients to leverage out of the box solutions and reducing customizations. Planning, monitoring, organizing, and overseeing projects. Attract, retain, and develop talent. Maintain strategic relationships with all key stakeholders. Customer focused and deep understanding of business needs. Identify synergies and optimization areas within the domain and manage the execution. Provide leadership and direction to the teams during problem solving and crisis management. Collaborating with other process tower leaders (OTC, PTP, RTR, R&I, and non-SAP systems) to ensure a cohesive solution without impacting cross functional and downstream processes or applications. Responsible for preparing and conducting prioritization meetings (for enhancements and defects) with the SCE functional partners. Ensure all critical SCE processes are properly monitored and alerted; and automate recurrent incidents. Responsible for leading, coaching, and cross training a team of functional consultants. Closely work with infrastructure teams to ensure reliable and stable operations. Complies and enforce adoption of Solution discovery, documentation, Hypercare and build-to-run transition to our support partners. Supports the Vertex 6.0 Tax Software, 3rd party application, for pharmaceutical segment. Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP

Requirements

Bachelor’s Degree in related field preferred or equivalent work experience preferred
12+ years’ experience in SAP Build/Run activities preferred
Full-Cycle SAP implementation (S4 preferred)
SAP Solutions discovery, Options analysis and Build guidance
Strong collaboration and leadership skills
Strong business acumen in pharmaceutical wholesale distribution space
Superior knowledge of processes and technology with deep hands-on knowledge in the SAP domain
Strong experience in translating business requirements into technical capabilities and solutions
Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies
Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions
Prior experience with managing highly skilled onsite and offshore teams
Superior experience of identifying and resolving issues between team members or other teams
Ability to develop individuals and teams
Excellent oral and written communication skills
Excellent organizational skills
Experience in managing Demand (projects) and Supply (Resources)
SAP Integration with Warehouse Management systems
SAP Integration with Order Management systems
Key integrations points between OTC, PTP & SCE and Finance (FICO)
Experience in providing directions to the teams in managing troubleshoot complex interfaces involving multiple systems (Manhattan, SAP MDG, EDI, ECM, etc.) and middleware applications
Current Management experience is required

Responsibilities

Execution and management of the Supply Chain Execution functionality that supports the Pharma business segment.
Responsible for IT Controls, SOX compliance, and Audit findings in SCE functional areas of SAP Pharma platform.
Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management.
Overall solution ownership of Incidents, defects, enhancements, and new build for SCE areas.
Keeping up with emerging technologies and changes in business processes.
Closely follows the strategic direction set by the segment and executes on priority goals.
Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.
Driving end-user satisfaction by using specific metrics.
Influencing internal and external clients to leverage out of the box solutions and reducing customizations.
Planning, monitoring, organizing, and overseeing projects.
Attract, retain, and develop talent.
Maintain strategic relationships with all key stakeholders.
Customer focused and deep understanding of business needs.
Identify synergies and optimization areas within the domain and manage the execution.
Provide leadership and direction to the teams during problem solving and crisis management.
Collaborating with other process tower leaders (OTC, PTP, RTR, R&I, and non-SAP systems) to ensure a cohesive solution without impacting cross functional and downstream processes or applications.
Responsible for preparing and conducting prioritization meetings (for enhancements and defects) with the SCE functional partners.
Ensure all critical SCE processes are properly monitored and alerted; and automate recurrent incidents.
Responsible for leading, coaching, and cross training a team of functional consultants.
Closely work with infrastructure teams to ensure reliable and stable operations.
Complies and enforce adoption of Solution discovery, documentation, Hypercare and build-to-run transition to our support partners.
Supports the Vertex 6.0 Tax Software, 3rd party application, for pharmaceutical segment.
Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP