Manager, Sales Operations Management
About The Position
We are seeking a strategic, detail-oriented Manager, Sales Operations Management to join our growing Sales Operations team. This role will be primarily focused on deal support, serving as a critical partner to our sales organization by ensuring complex deals are structured, reviewed, and processed efficiently and in alignment with company policies and goals. This is a high-impact role that requires cross-functional collaboration with Sales, Finance, Legal, Product, and Customer Success. The ideal candidate has a strong background in sales operations, pricing strategy, and deal desk functions, with excellent communication and problem-solving skills.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 5-8 years of experience in Sales Operations, Deal Desk, or Revenue Operations, preferably in a SaaS or B2B tech environment
- Strong understanding of sales cycles, deal structuring, pricing models, and revenue recognition principles
- Familiarity with CRM and CPQ systems
- Exceptional attention to detail and strong analytical thinking
- Ability to thrive in a fast-paced, cross-functional environment
- Excellent written and verbal communication skills
Nice To Haves
- Experience supporting Enterprise or Strategic Sales teams is a plus
- Desired: Bachelor's degree, MBA or similar advanced degree
Responsibilities
- Deal Structuring & Review Partner with Account Executives, Sales Leadership, and other internal stakeholders to support and guide complex deal structuring, pricing, and commercial terms
- Sales Support & Enablement Act as the go-to expert for deal related queries Provide timely support to ensure the sales cycle progresses efficiently and effectively
- Process Optimization Identify and drive improvements in deal review workflows, approval processes, and sales tools to reduce friction and increase velocity
- Policy Enforcement & Compliance Ensure deals adhere to internal pricing guidelines, legal standards, and financial policies Work closely with Legal and Finance to manage exceptions and escalate appropriately
- Quote-to-Cash Oversight Support Accurate and timely quote generation, order forms, and other documentation throughout the sales process
- Reporting & Insights Deliver actionable insights on deal performance, discounting trends, approval cycle times, and process bottlenecks to sales leadership
- Cross-Functional Collaboration Work with Product, Marketing, and Customer Success to ensure deal strategies align with customer needs, product capabilities, and company goals
Benefits
- Impactful role supporting high value deals and shaping revenue outcomes
- Collaborative culture with cross-functional exposure
- Opportunities for growth and leadership within Sales Operations
- Competitive compensation, benefits, and flexibility
- health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
