Manager, Sales Engineering

Greenhouse

1d•Remote

About The Position

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for Manager, Sales Engineering join our team! The Manager, Sales Engineering is a hands-on people leader responsible for the day-to-day success of Greenhouse’s North America Sales Engineering team. You’ll spend most of your time with your team —joining key calls, pressure-testing deal strategies, triaging requests, and coaching SEs through complex, multi-threaded cycles. Reporting to the Director of Sales Engineering, you’ll also build and implement scalable systems, processes, and programs that uplevel the function over time. Who will love this job A servant leader – you have no room for ego, take pride in making others better, and see your success through your team’s performance and growth. A deal-floor coach – you love being close to the work, jumping into live deals, and using consultative coaching to help SEs navigate complex cycles, technical depth, and tough personalities. A systems-minded operator – you spot patterns in pipeline, requests, and performance, then build lightweight, repeatable processes that scale IC development and triage without adding bureaucracy. A cross-functional influencer – you’re energized by being the “voice of Sales Engineering,” building trust quickly with Sales, Product, Marketing, and Services, and advocating for your team while keeping the business and customer at the center.

Requirements

Proven experience in Sales Engineering or a closely related pre-sales function within a B2B SaaS environment, with strong exposure to complex, multi-stakeholder deals.
At least 3 years of experience leading Sales Engineering teams, with a track record of developing and retaining high-performing individual contributors.
Demonstrated ability to balance hands-on, tactical leadership with longer-term strategic planning and operational excellence (approximately 75/25 focus).
Mastery of verbal and written communication, including value-based storytelling and the ability to influence and gain buy-in from Sales leaders, Product, and executive stakeholders.
Experience practicing Radical Candor and navigating difficult performance or behavior conversations with empathy, clarity, and follow-through.
High emotional intelligence and situational awareness: you “read the room,” adjust topic, depth, and tone by audience, and lead confidently through ambiguity and change.
A proactive, adaptable mindset suited to a high-growth, evolving environment—comfortable making good decisions fast without perfect information and iterating as you learn.

Nice To Haves

Deep domain expertise in recruiting / HR tech or the broader people-tech ecosystem, a plus.
Experience with solution architecture and designing demo or workflow approaches that solve specific, high-stakes customer business challenges, a plus.
Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Responsibilities

Lead a team of Sales Engineers with a servant-leadership mindset, provide clear expectations, day-to-day guidance, and deal-by-deal support.
Coach SEs through complex opportunities using consultative techniques, helping them sharpen discovery, deepen technical credibility, and manage diverse stakeholders.
Develop your team through regular 1:1s, thoughtful career paths, and direct, caring feedback.
Manage team KPIs and pipeline coverage, ensuring opportunities are staffed strategically and equitably so targets are met without over-rotating on a few ICs or deals.
Evangelize and reinforce core SE methodologies—Command of the Message, Tell-Show-Tell, value-based storytelling, and rigorous discovery prep—so they become habit across the team.
Triaging & prioritize: scale the triaging of inbound requests and demo asks, making tradeoffs that protect both the customer experience and the team’s development and bandwidth.
Identify and mitigate risk in active cycles, escalating proactively to Sales and SE leadership when needed and partnering on win strategies for high-stakes opportunities.
Represent Sales Engineering with executive presence, building credibility with Sales leaders, Product, Professional Services, and Marketing, and advocating for your team’s impact and needs.
Partner with Product, Product Marketing, and Services to share field insights, influence roadmap and GTM narratives, and remove friction so SEs can focus on high-value work.
Model high EQ, integrity, and calm decision-making—especially in ambiguous or changing environments—adapting your communication to audiences from ICs to C-level executives.
Additional projects and responsibilities as business needs evolve

Benefits

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program.
For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match.
U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave.
Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).

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