Manager-S&H (4285)

Zenith Insurance Company•Orlando, FL

24d

About The Position

Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview Hands-on working manager who plays a major role in helping Zenith write and retain profitable business. Typically works under S&H AVP or VP to manage 3 or more S&H consultants. Ensures high quality S&H services provided to policyholders, agents/brokers, and internal customers within assigned territory. Versed in S&H concepts, practices, and procedures. Coordinates day-to-day activities, workflow, and assignment completion for direct report staff. All tasks are to be performed with the goal of achieving an underwriting profit and demonstrating Zenith's superior workers' compensation expertise.

Requirements

High School Diploma or equivalent combination of education and experience Req
Bachelor’s Degree preferred field of study in occupational safety, industrial hygiene, science, or engineering. Req
6+ years Achieved S&H related master’s degree or recognized professional designation such as CSP, ARM or CIH. Req
Two years leading others with proven track record of results.
Demonstrated skill in defining, measuring and increasing performance and reporting outcomes.
Strong knowledge of workers’ compensation insurance including understanding of experience modification, underwriting, and claims practices.
Working knowledge of return to work program features and benefits.
Strong understanding of key performance measures for workers’ compensation insurance carrier and how S&H dept. impacts financial performance.
Understanding of occupational medicine provider network features and benefits.
Experienced with P&C insurance agent and broker operations.
Effective communication, sales and presentation skills.
Knowledge of Microsoft Office Suite and other common business software.
Ability to learn and use proprietary Zenith systems.
Ability to effectively operate mobile computer and communication device.
Driver License in good standing.

Nice To Haves

Experience with key industry sectors highly desirable.

Responsibilities

Responsible for performance, development, coaching and continuous improvement of direct report staff.
Assigns and monitors work.
Ensures workflows and systems are efficient and effective.
Ensure staff effectively identifies and evaluates workplace S&H exposures including manual material handling and ergonomics; machinery and equipment; falls; motor vehicles; occupational disease; and other applicable prospect/policyholder injury/illness exposures.
Ensure staff effectively evaluates prospect and policyholder S&H programs.
Ensures S&H staff applies evidence-based consulting process to target causes of loss most likely to impact policyholder loss performance and underwriting profitability.
Ensures effective and cost-efficient service to S&H service accounts produced by and/or located in assigned S&H service territory.
Effectively markets Zenith and the S&H department.
Ensures staff meets department standards work quality, productivity, and time service.
Leverages data to optimize performance and manage costs.
Applies principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Work productively and harmoniously with others on a consistent basis.
Serves as contributing member of national S&H leadership team.
Acts as a technical resource to his/her staff.
May conduct field work.
Executes individual, team, and organizational change management initiatives.
Consistently maintains professional and appropriate demeanor.
Leads or participates on projects and performs other duties as assigned.