Manager, Revenue Operations

AmaWaterways, LLC•Calabasas, CA

18d

About The Position

The Manager, Revenue Operations manages the day-to-day operational functions of the Revenue Operations team and leads cross-functional initiatives that support promotions, pricing, and product deployment. The individual ensures accurate and timely execution across all channels, maintains operational workflows and tools, and drives process improvements that enhance efficiency and consistency.

Requirements

Bachelor's Degree (BA) from four-year college or university, and four to eight years of related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Inventory Software; Microsoft Office Suite; Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software
Experience in revenue operations, pricing, product management or related commercial function.
Proven experience leading a team or managing cross-functional projects.
Proficiency in Excel and PowerPoint
Familiarity with project management methods and tools.
Excellent communication and collaboration skills.
Excellent attention to detail and ability to multi-task in a fast-paced environment.

Nice To Haves

Experience in using reservation systems is a plus.
Experience in the travel industry is a plus.

Responsibilities

Lead cross-functional initiatives with IT, Product, Marketing, Sales, and Reservations to ensure smooth execution of promotions, pricing updates, and system deployments.
Manage end-to-end workflows for product launches and maintain deployment updates, ensuring accurate setup of products, pricing, and timelines.
Oversee promotional builds, pricing, and system configurations across all channels.
Serve as the primary contact for promotion build issues, pricing discrepancies, and related operational questions.
Manage and maintain the Promo Master and other Revenue Operations tools to ensure accuracy, consistency, and accessibility.
Partner with Product Marketing to confirm promotions and pricing are communicated clearly and accurately across client-facing channels.
Distribute and communicate promotional details (offers, terms, pricing, eligible sailings) to team leaders and internal stakeholders.
Support system enhancement projects, including testing and implementation.
Recommend and implement process improvements to enhance efficiency, accuracy, and team effectiveness.
Perform other related duties as assigned.