Manager, Revenue Analytics

Adventist HealthKailua, HI
11d

About The Position

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Leads day-to-day operations of the Revenue Management department to maximize reimbursement and reduce denials through data-driven insight, payer engagement, revenue cycle collaboration and operational improvement. Serves as a key liaison between Finance, Hospital operators, Payer Relations, Case Management, Utilization Management, Patient Access, Patient Financial Services, Revenue Integrity and other Revenue Cycle functions to ensure contract compliance, mitigate revenue risk, and strengthen payer accountability.

Requirements

  • Bachelor’s Degree or equivalent combination of education/related experience: Required

Nice To Haves

  • Master's Degree: Preferred
  • Five years' related experience in Revenue Cycle Management and/or Managed Care contracting and analysis: Preferred
  • One year's leadership experience: Preferred

Responsibilities

  • Directs the weekly High Dollar Review process across multiple hospitals, coordinating with Patient Access, Case Management, Utilization Management, Billing, Patient Financial Services, and other revenue cycle disciplines to surface systemic gaps and improve reimbursement.
  • Leads denial management strategy, including root cause analysis, denial prevention initiatives, and tracking resolution performance across all payer types.
  • Coordinates with all stakeholders to ensure timely appeal submission and to strengthen payer accountability for overturning inappropriate denials.
  • Monitors denial trends to identify systemic issues and drives corrective action to improve reimbursement outcomes.
  • Identifies and removes barriers to clean claims, timely payment, and full reimbursement.
  • Serves as key liaison between Finance, Payer Relations, Case Management, Utilization Management, and Revenue Cycle to ensure contracts are optimized, compliance maintained, and reimbursement risk mitigated.
  • Collaborates in payer escalation and Joint Operating Committee forums, presenting data-driven cases to secure authorization processes, correct DOFR misalignments, and resolve denials.
  • Oversees contract performance analytics, ensuring payer adjudication aligns with negotiated terms and flagging discrepancies.
  • Reviews Aged Trial Balance (ATB) to identify reimbursement risks by payer behaviors, service line, and internal deficiency trends.
  • Assists the Finance team to prepare and analyze AR Reserve, identifying trends that significantly impact net revenue.
  • Builds, coaches, and mentors a high-performing analytics team that integrates clinical and financial insights to improve net revenue yield.
  • Ensures timely completion of performance reviews, orientation, compliance training, and continuing education for staff.
  • Maintains a supportive work environment through effective selection, orientation, management, and staff development.
  • Interviews, hires, and trains employees in a timely manner.
  • Performs other job-related duties as assigned.
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