Manager - Restaurant (Beach Bar Seasonal)

Casino and•Atlantic City, NJ

About The Position

Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Oversees the execution of service delivery, product quality, entertainment and events and provides dedicated leadership to the dining outlet(s). Having a passion for the job you do and a love for leading a team to reach our goals and always improving.

Requirements

Good Communication, leadership, supervisory and organizational skills
Ability to remain calm and undertake various tasks in a high volume, fast paced environment
Proven ability to direct and motivate employees
Knowledge of driving sales and meeting financial goals
Sound judgment

Responsibilities

Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests
Maintain records of personnel performance, dining room labor costs, other expenses to china, glass, flatware, and current departmental time log
Schedule periodic food service employee meetings to ensure correct execution of restaurant policies
Schedule all room personnel in accordance with operating budgets and forecasts
Coordinate and direct the daily activities of employees in the outlet(s) including planning and organizing
Participate in strategic planning regarding the director of the outlet(s) including events, entertainment and community outreach that consider the market and local competition
Ensure all aspects of the assigned outlet(s) contribute to 100% guest satisfaction
Ensure food is prepared and served according to the desired portion and quality specifications
Advise customers on selection of food and beverage items
Ensure adherence to all Board of Health standards
Work closely with other departments to ensure seamless delivery of service for our guests
Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances
Assist with the training of new employees, hiring, orientation, training, and job performance for outlet employees
Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees
Other Duties as assigned