Manager - Restaurant (Beach Bar Seasonal)

Bally's Chicago•Atlantic City, NJ

12h

About The Position

Oversees the execution of service delivery, product quality, entertainment and events and provides dedicated leadership to the dining outlet(s). Having a passion for the job you do and a love for leading a team to reach our goals and always improving.

Requirements

Good Communication, leadership, supervisory and organizational skills
Ability to remain calm and undertake various tasks in a high volume, fast paced environment
Proven ability to direct and motivate employees
Knowledge of driving sales and meeting financial goals
Sound judgment

Responsibilities

Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests
Maintain records of personnel performance, dining room labor costs, other expenses to china, glass, flatware, and current departmental time log
Schedule periodic food service employee meetings to ensure correct execution of restaurant policies
Schedule all room personnel in accordance with operating budgets and forecasts
Coordinate and direct the daily activities of employees in the outlet(s) including planning and organizing
Participate in strategic planning regarding the director of the outlet(s) including events, entertainment and community outreach that consider the market and local competition
Ensure all aspects of the assigned outlet(s) contribute to 100% guest satisfaction
Ensure food is prepared and served according to the desired portion and quality specifications
Advise customers on selection of food and beverage items
Ensure adherence to all Board of Health standards
Work closely with other departments to ensure seamless delivery of service for our guests
Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances
Assist with the training of new employees, hiring, orientation, training, and job performance for outlet employees
Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees
Other Duties as assigned