Manager Resource Planning

Horizon Air • Portland, OR

7d • $101,800 - $167,950

About The Position

The Manager, Resource Planning executes on the strategy for resource planning, staffing, and bidding within the customer service division at Horizon. As a people leader, this role drives priorities for the team to deliver innovative workforce planning solutions, optimize staffing models and bid processes, and ensure compliance with labor requirements and company policy while advancing operational efficiency and cost performance.

Requirements

• 5 years of experience in resource planning, airport operations, FP&A, or a combination of these.
• 2 years of leadership experience.
• Bachelor’s degree or an additional two years of experience in lieu of this degree.
• Proficient with Microsoft Office applications (e.g. Word, Excel, SharePoint, and Outlook.)
• Ability to extract and interpret data to drive meaningful and actionable plans to address business needs.
• Strong ability to rapidly understand and organize complexity and come up to speed quickly on the architecture and use of complex systems and processes.
• Detail oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines.
• Proven ability to influence within multiple levels of the organization, including those outside reporting structure.
• Proven ability to lead cross-divisional teams, coach and develop talent, and inspire collaboration around a shared vision.
• Ability and willingness to travel up to 15% of the time.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice To Haves

• Strong data analytical skills.
• Working knowledge of work/pay rules for all Horizon stations, including when state or federal rules should apply.
• Experience with continuous improvement methodologies such as Lean or Six Sigma.
• Experience with Tableau or similar data visualization and database tools.

Responsibilities

• Lead team and establish priorities for resource planning and staffing, driving operational excellence and cost optimization across station operations.
• Execute on strategy for resource planning, staffing, and bidding within the customer service division with a 6–12 month horizon, shaping workforce models, scheduling frameworks, and bid processes to meet evolving business needs and optimize operational performance.
• Make decisions related to resource planning and staffing, leveraging analytics to evaluate staffing models, scheduling constraints, and productivity objectives.
• Develop people through effective performance management and ongoing feedback, empowering team members through stretch assignments and capacity-building initiatives.
• Shape culture of team through action, presence, and reinforcement of behaviors that foster collaboration, accountability, and innovation.
• Influence Airports leadership and other key stakeholders to resolve resource planning, bidding and staffing challenges, fostering strong partnerships that drive operational alignment and efficiency.
• Provide input in the strategy for workforce planning tools and systems, partnering with vendors to assess cost efficiency and scalability.
• Own resource planning budget performance, including forecasting staffing levels for the next 12 months and implementing corrective actions to achieve financial and productivity targets.
• Contribute to long-term workforce planning strategies, aligning station operations with enterprise productivity goals and future growth.
• Drive development of automated tools and audit frameworks to enhance decision-making efficiency and adaptability to evolving business needs.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager