Manager, Residential Services (Human Services)

UCP Central PA•Camp Hill, PA

About The Position

Residential Services, Manager Pay Rate: Negotiable, based on experience Position Status: Full-time, 37.5 hours per week Schedule: Monday – Friday, 8:00 am – 4:00 pm with on call responsibilities & weekend rotation Must be available for on call and live within reasonable proximity to assigned homes Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Want to work for a company that…. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder. Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone’s unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! Here’s what to expect on the job: Ensure the development, completion, and implementation of individual assessments and program plans. Design specific and unique goal plans for the development of each individual’s growth and attainment of living skills. Maintain a safe and compliant working and living environment. Ensure that the operational standards for physical facilities and grounds are monitored and attained on a continual basis. Maintain accurate staff and program individual records. Develop and enhance partnerships with staff members, and/or participants for the completion of all duties and responsibilities of the position. Develop and implement new policies and/or procedures within the functional area to support the continuous improvement of operational effectiveness and efficiency. Implement participant-focused initiatives that enhance the participant experience and support a Servant Leader culture. Set clear performance, behavior, and attendance expectations with direct reports. Provide direct reports with timely feedback, coaching, and guidance to achieve expectations. Ensure team and individual support of external and internal regulatory compliance with laws, regulations, and guidelines. Facilitate staff meetings, develop agendas, and address concerns. Ensure the development and timely completion of Individualized Service Plans (ISPs) and program plans. Ensure compliance with applicable licensing regulations. Prepare an annual budget and ensure the program operates within the budget.

Requirements

Associate's degree or 60 credit hours from an accredited college or university required, and 4 years of knowledge specific to the needs of individuals with intellectual and developmental disabilities and/or autism.
Or Bachelor's degree from an accredited college or university required, and 2 years of knowledge specific to the needs of individuals with intellectual and developmental disabilities and/or autism.
A valid driver’s license and 6 months of previous driving experience.
Must be available for on call and live within reasonable proximity to assigned homes

Nice To Haves

Knowledge of applicable compliance regulations (i.e., Chapter 51, 2380, 6400)
Knowledge specific to the needs of individuals with intellectual and developmental disabilities, autism, and/or the aging population.
Multi-Site Management.
Developmental Planning and Goal Setting experience.
Knowledge of disability services funded through Medicaid and through PA’s Department of Health and Human Services.

Responsibilities

Ensure the development, completion, and implementation of individual assessments and program plans.
Design specific and unique goal plans for the development of each individual’s growth and attainment of living skills.
Maintain a safe and compliant working and living environment.
Ensure that the operational standards for physical facilities and grounds are monitored and attained on a continual basis.
Maintain accurate staff and program individual records.
Develop and enhance partnerships with staff members, and/or participants for the completion of all duties and responsibilities of the position.
Develop and implement new policies and/or procedures within the functional area to support the continuous improvement of operational effectiveness and efficiency.
Implement participant-focused initiatives that enhance the participant experience and support a Servant Leader culture.
Set clear performance, behavior, and attendance expectations with direct reports. Provide direct reports with timely feedback, coaching, and guidance to achieve expectations.
Ensure team and individual support of external and internal regulatory compliance with laws, regulations, and guidelines.
Facilitate staff meetings, develop agendas, and address concerns.
Ensure the development and timely completion of Individualized Service Plans (ISPs) and program plans.
Ensure compliance with applicable licensing regulations.
Prepare an annual budget and ensure the program operates within the budget.