Manager, Reporting Analytics-Onsite

Concentra•Addison, TX

6d•Onsite

About The Position

Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Reporting Analytics - Onsite Manager will serve as a highly hands-on analytical leader responsible for building and maturing the reporting and analytics function that supports Concentra’s Onsite Health operations. In the early stages, this role will personally develop reporting assets, execute complex analyses, and establish data standards, tools, and performance measurement frameworks that enable operational excellence, clinical insight, and meaningful employer-focused reporting. As the program grows, this position will transition into a people-leadership role—recruiting, developing, and managing a team of analysts responsible for delivering high-quality reporting, dashboards, and insights across Concentra’s onsite health portfolio. The manager will work closely with onsite health Operations, Clinical Leadership, Sales/Account Management, and Customer Success to ensure analytics are actionable, accurate, and aligned with employer needs and onsite health strategy.

Requirements

Education Level: Bachelor’s Degree Major: Analytics, Healthcare Administration, Mathematics, Computer Science, Economics, Business Intelligence
Degree must be from an accredited college or university.
Customarily has at least the following experience: 5 years
Five to seven years of experience in analytics, reporting, or business intelligence roles
Healthcare, occupational health, or employer onsite clinic experience strongly preferred
At least two years of experience leading analysts or managing analytics projects
Hands-on experience with SQL, business intelligence tools, and advanced Excel
Demonstrated experience building dashboards, KPIs, and performance reporting for operational or clinical environments
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong analytical, problem-solving, and critical-thinking skills
Ability to clearly communicate insights to clinical, operational, and executive stakeholders
Proficiency in data visualization and storytelling
Strong organizational and project management skills
Ability to manage multiple priorities in a fast-paced healthcare environment
Demonstrated leadership, coaching, and team development capabilities
Strict adherence to confidentiality and proper handling of protected health information

Nice To Haves

Healthcare, occupational health, or employer onsite clinic experience strongly preferred

Responsibilities

Develop, manage, and enhance standardized reporting packages, dashboards (internal and external), and KPIs for onsite clinic operations
Perform and oversee mid- to high-level analysis of clinic utilization, clinical outcomes, operational efficiency, and employer program ROI
Translate analytic findings into clear, actionable recommendations for operational and clinical leaders
Manage reporting request intake, prioritization, timelines, and stakeholder communication
Ensure data accuracy and integrity through validation, reconciliation, and governance processes
Identify opportunities for automation and standardization to improve reporting efficiency and scalability
Partner with IT/BI teams to support enhancements to data models, data pipelines, and business intelligence tools
Develop executive-ready presentations and reporting for employer business reviews, renewals, and performance discussions
Ensure compliance with HIPAA and internal data privacy and security standards
Recruit, coach, and develop a high-performing onsite analytics team