Manager, Repair Ops

Otis • Charlotte, NC

18d

About The Position

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The North Carolina service branch of Otis Elevator Company is searching for a highly motivated Repair Field Operations Manager to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects. This role covers the greater Charlotte, NC area. On a typical day you will: Lead the performance of field operations for all elevator repair and testing Meet project deadlines and all financial performance targets including profit and working capital Conduct field education training ensuring that we create and maintain a safe working environment Perform field safety audits, jobsite inspections, and develop site safety/logistics plans Coordinate all material deliveries and issuing purchase orders Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job. Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies. Accurately analyze situations and assist in developing contingencies for estimates

Requirements

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
• A University Degree in Engineering, a trade certificate, and/or 5+ years in the elevator field
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Responsibilities

• Lead the performance of field operations for all elevator repair and testing
• Meet project deadlines and all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
• Accurately analyze situations and assist in developing contingencies for estimates

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees