Manager, Regulatory Compliance

James River Holdings•Raleigh, NC

36d

About The Position

The Manager, Regulatory Compliance will lead a team of analysts to provide guidance and management of regulatory reporting requirements in all states with Insurance Departments, Surplus Lines Associations and Bureaus for admitted and surplus lines entities.

Requirements

Direct knowledge of surplus lines and admitted filing requirements
Broad knowledge of commercial and personal lines of business
Broad knowledge of adjuster licensing, producer appointment, termination and renewal requirements
Strong written and verbal communication skills
Active listening skills
Ability to convey technical process information in a clear and concise manner
Attention to detail and excellent organizational skills
Proficiency in MS Office Suite
Research, analysis and problem-solving skills
Ability to identify and make process and procedure improvement recommendations
Strategic critical thinker with creative problem-solving abilities
Ability to perform effectively as part of a team and provide transparency to leadership
Ability to lead, motivate, influence, and mentor staff
Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable
Ability to manage multiple tasks and projects effectively
Bachelor's Degree preferred, or equivalent combination of education, training and experience
Minimum of five years of experience in insurance compliance with concentration in surplus lines and admitted filings required
Minimum of three years of people management experience required

Nice To Haves

Certifications (CPCU, AINS, ARC) preferred

Responsibilities

Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
Provide oversight, guidance and hands-on assistance with:
Identification, implementation and maintenance of annual and quarterly regulatory filing requirements in all states for surplus lines and admitted entities, necessary to remain in good standing
Complete documentation of all filings in network files and Compliance Dashboard
Proper management of Secretary of State filings for insurance entities and management companies
Claims Adjuster licensing and agent appointments/terminations
Service of Process and consumer complaints
Premium reporting requirements for surplus lines insurers
Ensure a high level of compliance in all jurisdictions including the ability to meet required deadlines with no fines or penalties
Provide proper review and sign off on all filings submitted
Ensure that project and department milestones and goals are met
Guide and help team members with project issues
Responsible for day-to-day tactical team decisions
Collaborate with staff to establish development plans
Provide employee feedback through regular check-ins and writing and delivering performance reviews
Other duties as required by management