Manager, Quality

Safran Group•Carson, CA

64d

About The Position

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Manager, Quality you'll play a pivotal part on our Quality team. Reporting to the Director, Division Quality & Continuous Improvement, the Manager, Quality is accountable for the performance and results of a team of employees. The main objectives of the Manager, Quality are to: Ensure the conformity of products and/or services delivered from the site with technical specifications and customer requirements Guarantee that products are safe and in airworthiness conditions Ensure that only qualified products are permitted to ship to customers Ensure that there are no open non-conformances when delivering products from the site Manage and improve quality performances of products and services delivered to customers in all phases of product life cycle, in accordance with Safran Group and Safran Cabin operational excellence standards Monitor compliance and improvement of site QMS(s) processes and organization, in accordance with the Safran Group (One Safran) and Safran Cabin referential, and in accordance with international aerospace regulations and standards Record and address the causes of Customer returns Monitor the deployment of One Safran and Safran Cabin processes into site QMS(s), ensuring compliance with aerospace regulations and standards, as well as Safran standards Measure quality performance all along the manufacturing flow, from suppliers to external and external customer's delivery, defines and monitors improvement actions plan (Bridge Plan) according to Safran and Safran Cabin requirements Define and implement Improvement Plans (Bridge Plan), and communicate these plans to the site team and customers Implement efficient processes to ensure compliance and safety of products delivered with customer specifications Support sites' processes BPOs and BPMs into the operational deployment of One Safran and Safran Cabin management system across their processes and organization Build and maintain good customer relationships through Quality achievements delivered throughout the life of the program Defines efficient processes to guarantee the conformity and safety of the products delivered Monitor external and internal audits within the site and managing on-time closure of actions plans following external and internal audits Performs analysis of the maturity of the QMS(s), identifies potential risk and way of improvement, and monitor action plan in the relevant processes Implements Safran Cabin standard KPIs to achieve operational excellence

Requirements

Knowledge of Aerospace and Defense industry and its regulations
Expertise in QMS and process management
Leadership capability especially in embarking in a share vision and empowering people
Knowledge of Quality tools (measures in production, nonconformance, tracking, calibration, ...)
Receptiveness and ability and to foster teamwork
Practical oral and writing communication skills
Organization and management skills
Integrity and exemplarity in all circumstances
Ability to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily-understandable terms
Proven interpersonal skills
Ability to negotiate, to explain and to persuade

Responsibilities

Ensure the conformity of products and/or services delivered from the site with technical specifications and customer requirements
Guarantee that products are safe and in airworthiness conditions
Ensure that only qualified products are permitted to ship to customers
Ensure that there are no open non-conformances when delivering products from the site
Manage and improve quality performances of products and services delivered to customers in all phases of product life cycle, in accordance with Safran Group and Safran Cabin operational excellence standards
Monitor compliance and improvement of site QMS(s) processes and organization, in accordance with the Safran Group (One Safran) and Safran Cabin referential, and in accordance with international aerospace regulations and standards
Record and address the causes of Customer returns
Monitor the deployment of One Safran and Safran Cabin processes into site QMS(s), ensuring compliance with aerospace regulations and standards, as well as Safran standards
Measure quality performance all along the manufacturing flow, from suppliers to external and external customer's delivery, defines and monitors improvement actions plan (Bridge Plan) according to Safran and Safran Cabin requirements
Define and implement Improvement Plans (Bridge Plan), and communicate these plans to the site team and customers
Implement efficient processes to ensure compliance and safety of products delivered with customer specifications
Support sites' processes BPOs and BPMs into the operational deployment of One Safran and Safran Cabin management system across their processes and organization
Build and maintain good customer relationships through Quality achievements delivered throughout the life of the program
Defines efficient processes to guarantee the conformity and safety of the products delivered
Monitor external and internal audits within the site and managing on-time closure of actions plans following external and internal audits
Performs analysis of the maturity of the QMS(s), identifies potential risk and way of improvement, and monitor action plan in the relevant processes
Implements Safran Cabin standard KPIs to achieve operational excellence