Manager - Quality Engineering

Philip Morris International U.S. • Owensboro, KY

1d

About The Position

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. This position sits with our Swedish Match affiliate.
This position will be responsible to providing ongoing, on-floor quality support that ensures optimal, cost-effective quality assurance while contributing to achieving production volume targets and consistently delivering high-quality finished goods to market.

Requirements

• Master’s degree in Chemistry, Biological Sciences, Physical Sciences, Engineering, or equivalent skills demonstrated through experience.
• 5+ years in quality engineering within tobacco, food, pharmaceutical, or similar FMCG industries.
• Strong knowledge of manufacturing processes and Quality Management Systems (QMS).
• Expertise in quality tools, root cause analysis, and the ability to translate statistical data into actionable insights.
• Proficiency in ISO, GMP, GCP, ICH, and GLP standards.
• Advanced IT skills, particularly in MS Office; FDA inspection experience is an asset.
• Quick learner with strong teaching capabilities and excellent analytical skills.

Nice To Haves

• Legally authorized to work in the U.S. (required)

Responsibilities

• Ensure Compliance and Safety
• Uphold adherence to PMI standards, legal regulations, and Environmental, Health, Safety, and Sustainability (EHSS) guidelines.
• Promote a proactive, safety-first culture through preventive and predictive measures aligned with the Integrated Operating System (IOS).
• Production Support
• On-floor quality support for Reduced Risk Products, ensuring compliance with Philip Morris International (PMI) standards.
• Oversee self-inspection processes using effective sampling plans, Statistical Process Control (SPC), and digital tools such as Zoom QC.
• Train and transfer knowledge on new processes, guidelines, and quality requirements to stakeholders.
• Non-Conformity Management
• Provide comprehensive support for product and process non-conformities, including investigations, risk assessments, and root cause analysis using Integrated Operating System (IOS)problem-solving tools.
• Ensure timely investigation and resolution of product and material non-conformities, managing Non-Conformity/Corrective Action & Preventive Action (NC-CAPA) processes to drive quality improvements.
• Approve or reject non-conformities and action plans as required.
• Quality Management System (QMS) Support
• Assist in creating and reviewing procedures, work instructions, and other quality documents.
• Provide training and support in alignment with the training management system.
• Continuous Improvement
• Offer recommendations and feedback to support performance objectives and drive continuous improvement.
• Develop and implement quality improvement programs leveraging IOS tools to meet quality standards, achieve cost savings, and enhance processes.
• Monitor Quality Loss on goods destroyed (LOGD) costs for semi-finished and finished goods, ensuring prompt screening, decision-making, and cost booking.
• Resolve critical consumer complaints with a focus on customer satisfaction and process impact assessment.
• Team Development and Motivation
• Lead and develop a skilled and motivated team to achieve performance goals and professional growth in alignment with PMI’s leadership model.
• Foster an environment encouraging team members to maximize their talents and potential.
• Develop and implement qualification matrices and training pathways for all roles.
• Facilitate collaboration within Quality Systems and across functions, building internal and external relationships to enhance organizational effectiveness.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager