Manager Quality Assurance

Carpenter Technology Corporation • McBee, SC

1d

About The Position

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. Position Title Manager Quality Assurance Principal Purpose of Position: To lead and manage staff responsible for compliance with quality management systems, customer interactions, and material testing laboratories. This role also oversees corrective actions request for management, material certification, and customer and third-party audits. Other key responsibilities of this position include: Maintains a focus on safe work practices and zero injury workplace for self and sets same expectations and accountability for safety of the reporting team Ensuring lab practices and test methods are in compliance with customer and industry requirements including AS9100, AS13100, ASTM, or other relevant standards. Lead the Quality Management Reviews including setting the schedule, ensuring appropriate people are in attendance and documenting the outcomes to meet quality accreditation requirements Own the Quality Manual and ensure the responsibilities and accountabilities within the manual are delegated and completed as planned Be the Management Representative for the site Lead or delegate lead for quality audits (Internal, customer, regulatory, and supplier) Manage customer quality surveys Ensure customer issue resolution is conducted and closed out Manage approved supplier list and supplier audits Oversee temporary instruction system owner Governance of quality system components Calibrations, gage R&Rs, SOPs, CARs, FMEAs Corrective action system owner Specification review Leads interaction with customers, suppliers and third-party audits related to quality systems. Provide leadership, management, coaching, and continuous training to direct reports. Provide regular feedback on performance and coaching on performance vs. goals Biannual talent assessment and calibration with input to organization leadership Develop high potential talent, identify low performers and manage overall team performance to optimize organizational performance Responsible for completing the required round robin and proficiency testing (PTP) requirements. Proactively gain the necessary testing, quality, and operating systems knowledge to support the laboratories and recommend changes to improve the testing processes. This includes evaluating/justifying/acquiring new instrumental technologies to meet evolving analysis requirements. Coach, counsel, and communicate performance expectations to own employees, and effectively communicate customer and industry quality requirements to all Carpenter employees. Ensure SOP’s and quality manual documents are maintained and updated to satisfy changes to lab accreditation/certification requirements. Manage/perform statistical evaluations of data to quantify capabilities. Perform all other duties and special projects as assigned. Carpenter Technology Corporation offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees. Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans. Carpenter Technology Corporation (NYSE: CRS) is a recognized leader in high-performance specialty alloy-based materials and process solutions for critical applications in the aerospace, defense, transportation, energy, industrial, medical, and consumer electronics markets. Founded in 1889, Carpenter has evolved to become a pioneer in premium specialty alloys, including titanium, nickel, and cobalt, as well as alloys specifically engineered for additive manufacturing (AM) processes and soft magnetics applications. Carpenter recently expanded its AM capabilities to provide a complete “powder-to-part” solution to accelerate materials innovation, offer rapid prototyping, and streamline parts production. Carpenter Technology Corporation offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees. Learn more Carpenter Technology Corporation is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages sent for this purpose will be considered. A response to your request may take up to 5 business days.

Requirements

• A 4-year degree in science or engineering is required
• Minimum of 5 years of experience in a Supervisory/Managerial role in a production environment
• Experience with Aerospace Quality Systems (AS9100, NADCAP) required, other accreditations are a plus
• Experience in continual improvement programs
• Experience in managing site quality
• Experience in managing multi-faceted multi-organizational issues
• Experience in using ERP and MES systems to verify product quality assurance, to perform process data reviews and analysis, and to confirm that order requirements are fulfilled

Nice To Haves

• Quality standards related training and certifications are a plus
• Prior knowledge of AS9100 is preferred

Responsibilities

• Lead and manage staff responsible for compliance with quality management systems, customer interactions, and material testing laboratories.
• Oversee corrective actions request for management, material certification, and customer and third-party audits.
• Maintains a focus on safe work practices and zero injury workplace for self and sets same expectations and accountability for safety of the reporting team
• Ensuring lab practices and test methods are in compliance with customer and industry requirements including AS9100, AS13100, ASTM, or other relevant standards.
• Lead the Quality Management Reviews including setting the schedule, ensuring appropriate people are in attendance and documenting the outcomes to meet quality accreditation requirements
• Own the Quality Manual and ensure the responsibilities and accountabilities within the manual are delegated and completed as planned
• Be the Management Representative for the site
• Lead or delegate lead for quality audits (Internal, customer, regulatory, and supplier)
• Manage customer quality surveys
• Ensure customer issue resolution is conducted and closed out
• Manage approved supplier list and supplier audits
• Oversee temporary instruction system owner
• Governance of quality system components Calibrations, gage R&Rs, SOPs, CARs, FMEAs
• Corrective action system owner
• Specification review
• Leads interaction with customers, suppliers and third-party audits related to quality systems.
• Provide leadership, management, coaching, and continuous training to direct reports.
• Provide regular feedback on performance and coaching on performance vs. goals
• Biannual talent assessment and calibration with input to organization leadership
• Develop high potential talent, identify low performers and manage overall team performance to optimize organizational performance
• Responsible for completing the required round robin and proficiency testing (PTP) requirements.
• Proactively gain the necessary testing, quality, and operating systems knowledge to support the laboratories and recommend changes to improve the testing processes. This includes evaluating/justifying/acquiring new instrumental technologies to meet evolving analysis requirements.
• Coach, counsel, and communicate performance expectations to own employees, and effectively communicate customer and industry quality requirements to all Carpenter employees.
• Ensure SOP’s and quality manual documents are maintained and updated to satisfy changes to lab accreditation/certification requirements.
• Manage/perform statistical evaluations of data to quantify capabilities.
• Perform all other duties and special projects as assigned.

Benefits

• competitive salary
• comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager