McDonald's-posted 3 months ago
$112,860 - $143,900/Yr
Chicago, IL
Food Services and Drinking Places

This role will be a part of Operations Excellence function and Tech Excellence team and will report to Sr. Manager - Operations Excellence. The QA Manager will be responsible for coordinating & collaborating with the product teams on process maturity and technology adoption to ensure standardization, efficiency, partnership and continuous improvement across these teams. The QA Manager will work closely with customers across the EPP organization and lead / handle the QA CoE activities on technology adoption, QA process standardization, industry standard procedures, automation and performance testing frameworks, consultancy on testing strategy etc. Additionally, the QA Manager will be required to lead the QA delivery for certain products like Oracle EBS.

  • Lead and handle the following activities QA Process Documentation and POD team enablement
  • QA Audit Workflow and scoring
  • Project / Support Quality Auditing
  • Post Audit reporting and remediation support
  • Technology Consulting - QA Automation, CI/CD, Web, API, Mobile QA
  • Technology support & Guidelines on industry guidelines, McDonalds applications, Data migration validation and testing strategy
  • Performance testing strategy and load test planning consultancy
  • Jira - Zephyr - Test Management Strategy, Guidelines and review
  • QA Test Lab Servers and Infrastructure Administration
  • QA Tools License Management & Tools vendor management
  • QA Best Practices & Process Standardization
  • Consultancy on Adoption of QA Dashboard reporting template
  • QA Delivery for certain products like MBS etc.
  • Bachelor's degree or equivalent experience in Computer Science/Information Technology or related field
  • Validated 10 years of ability in IT QA, with at least 4 years in a QA managerial role
  • Professional certifications from ISTQB or equivalent are helpful
  • Health and welfare benefits
  • 401(k) plan
  • Adoption assistance program
  • Educational assistance program
  • Flexible ways of working
  • Time off policies (including sick leave, parental leave, and vacation/PTO)
  • Bonus eligibility based on individual and company performance
  • Long term incentive eligibility for stock or other equity grants
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