Manager - Quality and Risk Management

Ascension•Jacksonville, FL

About The Position

Manage quality programs, policies, practices and resources. Serve as organizational leader to facilitate accreditations survey activities, survey preparations, survey leadership and survey follow-up and completion to ensure organizational accreditation. Develop comprehensive approach to achieve external standards for quality, safety, and reliability including data management and outcomes reporting. Aggregate data, provide reports/graphs to management, and participate in audits of departments/processes for compliance with regulatory and accreditation requirements. Lead communication, networking, and knowledge transfer of accreditation and regulatory information and data outcomes across the health system. Manage staff relations including performance management, staff satisfaction and conflict management. Perform and oversees scheduling, recruitment and payroll.

Requirements

Quality Professional preferred.
Risk Management preferred.
High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
3 years of leadership or management experience preferred.
Residence in Jacksonville or the Florida panhandle and a current Florida RN license is expected.

Nice To Haves

BSN
A minimum 5 years acute care quality experience including extensive knowledge of CMS mandatory quality programs and reporting requirements, data upload and analysis, CMS Star Rating program, Leapfrog Survey and Safety Grade program.
Prior quality leadership experience

Responsibilities

Manage quality programs, policies, practices and resources.
Serve as organizational leader to facilitate accreditations survey activities, survey preparations, survey leadership and survey follow-up and completion to ensure organizational accreditation.
Develop comprehensive approach to achieve external standards for quality, safety, and reliability including data management and outcomes reporting.
Aggregate data, provide reports/graphs to management, and participate in audits of departments/processes for compliance with regulatory and accreditation requirements.
Lead communication, networking, and knowledge transfer of accreditation and regulatory information and data outcomes across the health system.
Manage staff relations including performance management, staff satisfaction and conflict management.
Perform and oversees scheduling, recruitment and payroll.