Manager, Promotions and Copy

The GapFolsom, CA
8d

About The Position

About the Role The Manager, Promotions & Copy will lead the strategy, planning, and execution of all promotional and seasonal merchandising campaigns across digital platforms. This role will drive cross-functional coordination to ensure timely and high-impact execution of marketing moments, markdown events, and category-specific storytelling. What You'll Do Partner on the digital promotional calendar, ensuring alignment across Site, and vehicle teams. Lead promotional merchandising for key brand events (e.g., Back-to-School, Black Friday, End-of-Season) across US and Canada sites. Partner with Analytics and Planning to evaluate promotion effectiveness and drive continuous customer journey improvement. Guide Creative & Brand partners on site needs and promotional asset requirements. Manage site readiness and QA for all promo-related updates. Lead a team of assistants, coordinators, and/or specialists focused on promotions and markdown execution. Own promotional copy across PDPs and coordinate with Product and Marketing teams to ensure accuracy and consistency.

Requirements

  • 7+ years of ecommerce or site merchandising experience with deep knowledge of promotional strategy.
  • Demonstrated success managing high-impact seasonal campaigns and cross-functional workflows.
  • Ability to interpret performance metrics and optimize execution based on learnings.
  • Strong planning, prioritization, and stakeholder alignment skills.
  • Experience managing and developing a team.

Nice To Haves

  • Strong storytelling and copywriting skills a plus.

Responsibilities

  • Partner on the digital promotional calendar, ensuring alignment across Site, and vehicle teams.
  • Lead promotional merchandising for key brand events (e.g., Back-to-School, Black Friday, End-of-Season) across US and Canada sites.
  • Partner with Analytics and Planning to evaluate promotion effectiveness and drive continuous customer journey improvement.
  • Guide Creative & Brand partners on site needs and promotional asset requirements.
  • Manage site readiness and QA for all promo-related updates.
  • Lead a team of assistants, coordinators, and/or specialists focused on promotions and markdown execution.
  • Own promotional copy across PDPs and coordinate with Product and Marketing teams to ensure accuracy and consistency.
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