Manager, Project Manager - Strategic Projects

Capital One•Richmond, VA

3d•Hybrid

About The Position

Manager, Project Manager - Strategic Projects The Channels Strategy and Experience (CXS) Chief of Staff Team supports an organization of approximately 1,000 associates within the Retail Bank’s Channels and Operations team. As a Strategic Project Manager on the CXS Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact the Retail Bank organization. You will work with smart, talented people who will challenge you to excel. We're seeking someone that can leverage good judgement when autonomously solving complex white space problems. This person should be highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. They should have a strong attention to detail and be able to adapt quickly to changing priorities. As a Strategic Project Manager on the CXS Chief of Staff Team, you will: Plan, design, manage, and execute project plans for large scale projects for CXS Manage logistics and deliver key deliverables for CXS Senior Leaders Provide strategic and tactical thought partnership to effectively drive project delivery Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation Forge relationships with key stakeholders to ensure delivery of commitments Lead CXS business routines and identify ways to improve and streamline Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work Use Google tools and features to organize and enhance information sharing. Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel Our ideal candidate will have: Good judgement and ownership when making impactful decisions Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels Very strong critical thinking and excellent problem solving skills A proven track record of process and/or project management Very strong attention to detail, combined with the ability to see and explain the big picture to senior management Organizational agility to adapt to changing demands Excellent judgment and maintains confidentiality when necessary Highly motivated – willing to roll up your sleeves and get the job done Ability to identify and implement creative solutions Work experience achieving results with complex projects Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually .

Requirements

High School Diploma, GED, or equivalent certification
At least 5 years of experience in project or process management
At least 3 years of experience with Google Suite Products
Good judgement and ownership when making impactful decisions
Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels
Very strong critical thinking and excellent problem solving skills
A proven track record of process and/or project management
Very strong attention to detail, combined with the ability to see and explain the big picture to senior management
Organizational agility to adapt to changing demands
Excellent judgment and maintains confidentiality when necessary
Highly motivated – willing to roll up your sleeves and get the job done
Ability to identify and implement creative solutions
Work experience achieving results with complex projects

Nice To Haves

Bachelor’s Degree or Military experience
6+ years of experience in project or process management
3+ years of Chief of Staff functions experience
3+ years of experience writing communications and presentations for leadership and non-leadership audiences

Responsibilities

Plan, design, manage, and execute project plans for large scale projects for CXS
Manage logistics and deliver key deliverables for CXS Senior Leaders
Provide strategic and tactical thought partnership to effectively drive project delivery
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Forge relationships with key stakeholders to ensure delivery of commitments
Lead CXS business routines and identify ways to improve and streamline
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
Use Google tools and features to organize and enhance information sharing

Benefits

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

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