Manager, Program

MyPath•Oconomowoc, WI

12d•Onsite

About The Position

Are you passionate about making a difference in the lives of others? Do you enjoy guiding and supporting individuals in a therapeutic, team-based environment? Genesee Lake School , a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve. Job Summary: We are currently seeking a dedicated and experienced Program Manager to oversee day-to-day operations and lead a team of Direct Support Professionals and an Assistant Program Manager at one of our residential sites. This key leadership role ensures quality care and support for students by coordinating staff, collaborating with interdisciplinary teams, and actively engaging with students in school, home, and community settings. Ideal candidates will be hands-on leaders who thrive in dynamic environments and have a passion for team development, therapeutic support, and making a meaningful impact.

Requirements

High school diploma or GED required; bachelor’s degree in social or behavioral science preferred
At least 3 year of experience in a residential or behavioral setting, with at least 1 year of supervisory experience required
Strong leadership and team collaboration skills.
Ability to maintain a calm and effective demeanor in emergency and stressful situations.
Capable of managing competing priorities and making decisions independently.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team to deliver high-quality care.
Ability to effectively implement approved physical intervention techniques.
Must be at least 21 years old
Must possess a valid Driver's License and have an acceptable driving record.
Willingness to work with residents in a variety of settings, including community outings
Ability to meet physical requirements, including lifting, mobility, and active supervision

Nice To Haves

Previous supervisory experience strongly preferred

Responsibilities

Supervise and mentor DSPs and Assistant Program Manager through coaching, modeling, and performance feedback
Facilitate team meetings and conduct regular 1:1 check-ins with staff
Participate in hiring, onboarding, training, and performance evaluation processes
Coordinate staff schedules to ensure adequate coverage and adherence to staffing ratios
Provide direct support to students across home, school, and community settings
Teach and model daily living, self-care, social, and coping skills
Support and implement individualized treatment plans (ITPs) and behavior plans in collaboration with interdisciplinary teams
Participate in school classrooms and assist with educational goals and behavior management
Oversee daily routines, activity schedules, and special events
Monitor and manage program supplies, budget tracking, and expense reporting
Ensure documentation accuracy including communication logs, incident reports, data collection, and treatment progress
Assist with medication reviews and report behavioral observations
Maintain open communication with internal teams, including teachers, therapists, and leadership
Ensure a safe, clean, and supportive environment for students and staff
Adhere to all safety protocols, regulatory guidelines, and company policies
Promote a respectful, team-focused culture centered on student growth and staff success