Manager, Program Quality

RTX • Tucson, AZ

1d • Onsite

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Are you ready for a challenging new opportunity? Raytheon has exciting opportunity for a Manager, Program Quality position within our NSM program at our Tucson, AZ location. The ideal candidates will implement and develop processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. You will be responsible for ensuring that Quality Assurance technical requirements are developed using approved development processes and procedures. You will create or tailor existing planning to administer customer and internal quality requirements to cross-functional program teams, Quality Assurance disciplines supporting the programs, and the supply base. This is an “Onsite” role based in Tucson, Arizona.

Requirements

• Typically requires a Bachelor’s Degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of eight (8) years of relevant experience in the areas below
• Experience applying and adhering to Commercial and Aerospace / Defense regulations and/or standards IS09001, AS9100, AS9102, AS9145.
• Experience collaborating with program stakeholders to develop practical solutions to complex problems.
• Experience translating external and internal requirements and command media.
• Experience creating relationships with program management, cross-functional program stakeholders, suppliers, customers and government representatives.
• Experience in predictive and proactive measures and metrics assessments and taking actions to improve performance or mitigate problems.
• Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
• Experience using quality tools, such as Compliance Matrix Reviews, Control Plans, Process Flow Diagrams, Measurement Systems Analysis, SPC, PFMEA, First Article Inspections.
• Experience in program pursuit and capture and completion of Basis of Estimates (BOE).
• Experience writing reports and presenting to key stakeholders
• Experience using Microsoft Office Word, Excel, and PowerPoint.
• Ability to travel as needed for business needs (not expected to exceed 25% of time).
• Active and transferable Secret U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Work experience in the Aerospace or Defense industry and/or with international customers.
• ASQ Quality Certification.
• Experience working in Raytheon Corrective Action System (RCAS) or other proven closed-loop corrective action system.
• RTX Customer Oriented Results and Excellence (CORE) or Industry Six Sigma Certification.
• Experience with Earned Value Management, Cost Account Management, and Risk and Opportunity Management.
• Working experience in both production and design phases of a program.
• Experience with Material and Failure nonconformance review boards (Material Review Board/Failure Review Board).
• Experience working with systems engineering, reliability and system safety requirements.

Responsibilities

• Establish effective relationships with internal and external customers with the ability to manage and influence across multiple levels of stakeholders.
• Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, and leadership in resolution of customer expectations and relationships related to Q&MA.
• Represent Quality Assurance (QA) on a program, project, and/or capture team including writing basis of estimates (BOE’s) for the quality portion of program bids.
• Oversee Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues and to ensure extensive RCCA.
• Bolster program efforts in development, transition to production, production and sustainment.
• Assess the impact of potential customer escapes.
• Drive EAC savings, program risk reduction and opportunity capture, cost reductions, schedule (cycle time) and quality improvements utilizing CORE.
• Review and approve program documentation, including but not limited to, specifications, requirements, source control drawings, altered item drawings, assembly drawings, test plans, procedures, instructions and standard operating procedures prior to release for correctness to technical standards.
• Act as the voice of the customer to assure mission results.
• Implement Advanced Product Quality Planning in accordance with Raytheon Command Media and AS9145, as applicable.
• Guide RTX Customer Oriented Results and Excellence (CORE) projects.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees