Manager, Program/Project III

INFORMATION SYSTEMS SOLUTIONS, INCSan Diego, CA
6hOnsite

About The Position

Information Systems Solutions (ISS) is seeking a highly experienced Program Manager to lead execution of an enterprise IT services contract supporting NIWC PAC. The program delivers a broad range of services including infrastructure operations, classified network administration, helpdesk and end-user support, cybersecurity operations, and Assessment & Authorization (A&A) support. The Program Manager will serve as the primary interface with the Government, providing technical, operational, and financial oversight to ensure successful contract execution. This role is responsible for program performance, compliance, staffing, cybersecurity posture, and service delivery excellence across multi-disciplinary IT teams. 100% onsite

Requirements

  • Clearance Level: Secret
  • Certifications: Project Management Professional (PMP)
  • Bachelor’s degree in a related field.
  • 15+ years of relevant experience.
  • Experience managing staff and leading cross-functional teams.
  • Program and Project Management (PLM, PPM)
  • Contract Negotiation
  • Scope, Risk, and Stakeholder Management
  • Project Planning, Scheduling, and Implementation
  • Needs Analysis and Fit/Gap Analysis
  • Project Documentation, Estimation, and Evaluation
  • New Business Development and Proposal Preparation
  • Proficiency in Project Management Software
  • Supervision of subordinate staff
  • Training, knowledge development, and evaluation
  • Staffing, pay decisions, and process/policy adherence

Responsibilities

  • Serve as the primary Government point of contact for all contract execution matters.
  • Lead end-to-end program delivery across infrastructure, classified environments, helpdesk, cybersecurity, and A&A support services.
  • Ensure compliance with DoD, DON, and NIWC policies, cybersecurity directives, and RMF requirements.
  • Oversee performance against SLAs, KPIs, and mission objectives.
  • Implement continuous service improvement processes and operational maturity initiatives.
  • Manage enterprise IT infrastructure operations (servers, storage, virtualization, network devices).
  • Oversee support for classified network environments in accordance with applicable security controls.
  • Ensure proper execution of cybersecurity operations, vulnerability management, STIG compliance, and POA&M tracking.
  • Provide executive-level oversight of RMF/A&A lifecycle activities.
  • Coordinate incident response, outage management, and risk mitigation efforts.
  • Manage contract cost, schedule, and performance in accordance with contract requirements.
  • Oversee staffing levels, labor allocations, and financial forecasting.
  • Track funding burn rates and ensure adherence to contract ceilings.
  • Identify and mitigate programmatic risks.
  • Support contract modifications and option year execution.
  • Lead and mentor cross-functional teams including system administrators, network engineers, cybersecurity analysts, helpdesk personnel, and A&A specialists.
  • Oversee performance management, staffing decisions, workforce development, and succession planning.
  • Promote a culture of accountability, technical excellence, and mission alignment.
  • Ensure workforce certification compliance (DoD 8570/8140).
  • Identify opportunities for technical enhancement and service expansion.
  • Support capture activities and proposal development for follow-on and adjacent opportunities.
  • Strengthen customer relationships through consistent engagement and performance delivery.

Benefits

  • At ISS we pride ourselves on providing an employee-focused and family first environment.
  • Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals.
  • We work to schedule regular social gatherings within the company to foster camaraderie.
  • ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
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