(USA) Manager, Program Management, Workplace Hospitality - Booking Coordination

Walmart • Bentonville, AR

4d • $70,000 - $130,000

About The Position

Manager, Program Management, Workplace Hospitality – Booking Coordination Location: Bentonville, AR The (USA) Manager, Program Management leads the coordination and execution of complex programs by fostering strong relationships with key stakeholders and aligning initiatives to meet business and customer needs. This role oversees program performance, drives continuous improvement, and ensures compliance with company policies and ethical standards. By mentoring and developing associates, managing expectations, and delivering insightful performance reports to senior leadership, the manager supports strategic objectives and promotes a culture of accountability, adaptability, and operational excellence across cross-functional teams. The Hospitality team oversees the complete booking and coordination of meeting and event spaces, ensuring exceptional service through proactive communication and solution-focused support. Collaborating closely with associates and internal stakeholders, the team facilitates business-critical meetings and large-scale events by streamlining processes and applying operational expertise. Emphasizing accountability and relationship building, the team supports a positive associate experience while maintaining consistent service standards. Their efforts contribute to efficient event execution and strong business partnerships, driving successful outcomes aligned with organizational goals.

Requirements

• Proven experience in project management with the ability to lead cross-functional teams and coordinate complex programs.
• Strong communication and relationship-building skills to engage stakeholders and foster collaboration.
• Demonstrated accountability in driving results, monitoring performance, and implementing continuous improvements.
• Ability to analyze data, identify opportunities, and develop strategic business cases.
• Experience mentoring and developing team members to enhance performance and growth.
• Adaptability to manage changing priorities and promote a culture of learning and innovation.
• Commitment to ethical standards, integrity, and compliance with company policies.
• Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Nice To Haves

• Leading a cross-functional team
• Retail Link
• Working with profit and loss responsibilities.

Responsibilities

• Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives.
• Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables.
• Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend solutions.
• Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed.
• Foster accountability, continuous learning, and adherence to company policies and ethical standards.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager