Manager, Program Management – DSMI

Direct Supply•Milwaukee, WI

About The Position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Manager, Program Management – DSMI position, you’ll lead the Program Management Office (PMO) and oversee a portfolio of complex, cross-functional programs that bring proprietary products to market. You’ll drive strategic alignment, execution excellence, and delivery visibility across Engineering, Category, and Supply Chain teams. This role is responsible for evolving program management frameworks, removing barriers, and ensuring successful delivery of high-impact initiatives while leading and developing a team of Project Managers. Skills Needed: Drives Accountability & Results - Sets clear goals and ensures team members deliver top-notch results. Uses data and tech to boost accountability, pushing everyone to excel individually and as a team. Leads & Inspires Partner Owners - Ignites Partner Owners’ passion and purpose. Boosts Partners to peak performance while operating at the top of their license. Attracts and develops top talent and builds an environment that fuels innovation. Leads Through Change & Ambiguity - Navigates the unknown with confidence, steering through change and uncertainty with a clear vision and unwavering determination. Turns chaos into clarity, keeping goals firmly in sight. Leverages AI & Business Insight - Leads with an AI-First mindset infusing technology into customer solutions and workflows. Harnesses the power of AI and data to cut through noise and inform decisions. Blends business savvy, financial acumen, industry knowledge, and tech expertise to set priorities. Strong ability to manage cross-functional program execution from planning through launch Demonstrated skill in using digital tools and dashboards to improve visibility, alignment, and prioritization Excellent communication and stakeholder engagement skills to drive clarity and resolve blockers across teams

Requirements

7+ years of program or project management experience within product development, manufacturing, or supply chain environments
Demonstrated success leading complex, cross-functional programs with significant interdependencies
Experience building and scaling program management frameworks, tools, and operating models
Proficiency with program and project management tools such as JIRA, Confluence, Asana, Tableau, or Power BI
Ability to travel by car and/or plane up to 10%
Valid, unexpired driver's license with satisfactory driving record

Nice To Haves

Certifications such as PMP, Lean Six Sigma, Agile SAFe, or PROSCI preferred
Experience in consumer product development, contract manufacturing, or regulated industries

Responsibilities

Lead the Program Management Office (PMO) and drive execution across a portfolio of complex programs spanning product development, cost optimization, and quality initiatives within DSMI’s proprietary brand portfolio.
Own and continuously evolve DSMI’s PMO operating model, including tools, dashboards, governance, and operating cadences to enhance visibility, prioritization, and execution.
Establish and scale program management best practices that improve consistency, accountability, and delivery outcomes across cross-functional teams.
Proactively identify and mitigate risks, manage dependencies, and address resource gaps to ensure successful program execution.
Leverage AI, automation, and digital tools to streamline workflows, improve collaboration, and accelerate delivery.
Partner with senior leaders to align program priorities with strategic objectives and drive informed decision-making.
Lead, coach, and develop a team of Project Managers, fostering strong performance, growth, and accountability.