Manager, Professional Services O&PS - Managed Services

Trimble Inc. • Lake Oswego, OR

3d

About The Position

The Manager, Professional Services O&PS Managed Services is a technical executive responsible for the successful deployment of our solutions to large-scale asset owners and government entities who have engaged with Managed Services. They manage a high-performing team of dedicated consultants, who translate complex public sector requirements into technical realities with specific accounts.

Requirements

• 3+ years in Professional Services, with at least 1 year specifically leading technical delivery for Public Sector or Institutional Owner accounts.
• Expert knowledge of COBie, IFC standards, and the integration of BIM data into operational maintenance systems.
• Understanding of the O&PS P&L, including the nuances of managing high-margin technical consulting within fixed-price government frameworks.
• Familiarity with government procurement cycles and the technical security audits required for public infrastructure projects.
• Proficiency in PSA (Professional Services Automation) tools (e.g. Kantata) for tracking billable hours and resource skills.
• Experience reviewing Government Request for Proposals (RFPs), Statements of Work (SOWs) and Master Service Agreements (MSAs).
• Bachelor’s or Master’s in Civil Engineering, Facilities Management, or Information Systems.
• Ability to travel as needed domestically to support customer and project needs.

Responsibilities

• Architectural Oversight: Serve as the escalation point on solution design. Ensure that technical configurations for customers are scalable and align with industry standards (Digital Twins and Asset Management).
• Technical Risk Management: Identify potential technical "dead ends" or custom code risks early in the lifecycle. Lead the technical "Blueprints" and "Technical Readiness" reviews.
• Product-to-Service Loop: Act as a liaison to the Product team, advocating for features that reduce technical implementation friction and eliminate the need for custom workarounds.
• Compliance & Security Standards: Ensure all technical deliveries meet stringent Public Sector requirements, as well as regional data residency laws.
• Team Leadership: Hire, coach, and mentor a team of managed services consultants. You’ll be responsible for their professional development and ensuring they hit utilization targets and project timelines as well as other leading indicator KPIs.
• Skills Gap Analysis: Regularly assess the technical competencies of your delivery team and partner with the Enablement team to fill gaps in internal tech advancements as well as emerging industry tech.
• Risk Mitigation: Identify systemic risks in the delivery process and implement mitigation strategies to protect customer experience.

Benefits

• Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
• If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager