Manager, Product Portfolio Management

Navy Federal•Pensacola, FL

About The Position

To lead and manage the two-pronged Product Management team within the Membership & Deposit Products Division. Partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members. Supervise, support, guide, and lead a product management team that defines what the product features should be and explains why they are needed for both Cloud Core and current state products. Serve as a liaison between key senior business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Requirements

Bachelor’s degree in Finance, Accounting, Computer Science, Information Technology, or related field
Experience in managing product vision, backlog, and road mapping to build and launch technology and process redesign
Experience in Risk, and/or Auditing acumen, approaches, and risk mitigation
Significant experience working on multiple priorities and driving solutions in a fast-paced working environment
Experience in researching, compiling, and documenting data, business processes, and workflow
Experience in applications and system/user performance testing
Experience managing cross-functional, multi-dimensional teams and projects of high complexity
Expertise in being a quick learner with an analytical and flexible thinking style
Experience in leading, training, guiding, and mentoring others
Advanced comfortability with big, undefined problems and the capability to break down problems to find solutions
A significantly strong data sense, combined with analytical skills to help make informed recommendations
Demonstrated skill in having a curiosity for learning how technical process flows work
Extensive product leadership experience, with a proven track record of successfully launching or managing products or platforms
5+ years of experience in product management or related roles

Nice To Haves

Knowledge of the financial services environment and Navy Federal's operations, policies, and procedures
Master’s Degree in Business, Management, Computer Science, Information Systems, or a related field, or the equivalent combination of experience, education, and training

Responsibilities

Drive development and retention for a high performing team of product managers and their direct leaders, ensuring roles and career trajectories are well-defined and evolve as the organization transitions
Responsible for defining and supporting a large variety of product initiatives that help build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight
Empower team members by giving clear areas of ownership that align with product and portfolio objectives and business outcomes
Develops a deep understanding of the division’s business objectives, risk tolerance, and member needs in order to provide a second line management review of analyses that identify needs, problems, and solutions
Ensures the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and bridges big picture understanding and tactical needs
Advise team members on how to collaborate with business and technology stakeholders and partners to communicate vision, direction, and strategic objectives
Removing roadblocks for team members on their projects and initiatives
Effectively communicate with staff, senior management, internal technology teams, and vendors/system providers regarding system implementations, enhancements, process redesign, and technology programs
Assist team members in broad thinking, including ensuring new designs, changes, or enhancements to systems meet user requirement needs and ensure adherence to industry, regulatory, department, and enterprise standards
Manage and continuously improve business relationships, demand/resource planning, and prioritization of resources and initiatives
Enables complex decision making for senior leaders around product features through clear and concise communication
Leads team by acting as a thought leader, driving competitive intelligence, analyzing customer insights / data, and building team consensus
Evaluate the effectiveness of regulatory and industry practices, products, technologies, and vendor offerings
Provide business knowledge in current and emerging technologies, trends, and practices
Develops unprompted new ideas, initiatives, and recommendations that drive continuous improvement
Perform supervisory/managerial responsibilities
Perform other duties as assigned