Overview The focus of this role is to maximize measurable value across the Source to Pay value stream with specific focus on the Upstream modules and activities in the SAP Ariba platform, including: Intake SLP Sourcing Contracts Major Responsibilities: Deeply understand customer preferences, pain points, and desires. Continuously explore both internal and external customer needs. Manage the product Backlog: Maintain the product backlog, organizing items based on value, risk, and dependencies. Continuously refine and adjust backlog priorities to maximize value delivery. Define, create and prioritize user stories. Ensure these stories align with customer needs and business goals. Clearly document the feature description and acceptance criteria within the story so that the development team understands the desired outcome and purpose of their work. Participate in Scrum Events: Actively engage in Scrum ceremonies—sprint planning, daily stand-ups, sprint reviews, and retrospectives. Serve as a liaison between product team and stakeholders. Represent both customer interests and business requirements, balancing competing demands effectively. After each iteration, assess feedback from users, stakeholders, and provide to team members during retrospective. Apply design thinking tools to create features and communicate acceptance criteria to the product team. Keep the product customer-centric. Work closely with product Manager to maintain alignment between product strategy and implementation throughout the value stream. Prioritize backlog items to reflect value realization and business needs. Ensure the team is clear on the most valuable features. Assess team dynamics and determine the optimal team size and structure for efficient collaboration. Create features for Vendor Releases in the backlog: Prioritize vendor releases so that they are seamlessly completed on time, considering dependencies and impact. Determine the On-Call Rotation with the team: Establish an effective on-call rotation for handling urgent issues or incidents related to the product. Role Expectations: Liaison between business stakeholders and the product team so that the team resources have one point of contact to get all needed information. Responsible for end-to-end delivery of sub capability and functionality in alignment with the customer needs. Identify and reduce long queues and excess Work in Process (WIP). Validate/test that the team completes the value expected and described in the Acceptance Criteria & Sign Off . Prioritize all items in team backlog and provide guidance during sprint planning. Outstanding customer relations with quick resolution and clear communications. Attend all Scrum ceremonies Expected Results: Manage enhancements Technical issues identified and resolved timely Release management Design, develop and understand Systems/Vendors to support Product team Resolve escalated issues quickly Improve vendor relationship and their ability to resolve issues Outstanding customer relations with quick resolution and clear communications. High Quality outcomes/releases
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees