Manager, Product Management

PayPalSan Jose, CA
5dHybrid

About The Position

Xoom is seeking a Lead Product Manager to partner with PayPal’s Risk & Compliance teams to evolve product capabilities that enable safe, compliant, and scalable global money movement for our remittance business. This role drives end-to-end product execution for risk and compliance use cases, balancing regulatory requirements, customer experience, technical feasibility, and business outcomes. This Product Manager works closely with Engineering, Risk, Compliance, Data Science, Design, Operations, and Business stakeholders to define and deliver product solutions that protect customers, meet global regulatory obligations, and support Xoom’s growth strategy. The role plays a critical part in shaping product strategy, implementing a forward-looking roadmap, and ensuring that customer needs and risk controls are embedded into product decisions from ideation through launch and ongoing iteration.

Requirements

  • 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

  • Experience in fintech, payments, remittances, or other regulated financial services environments.
  • Hands-on experience building or owning products related to AML, KYC, customer due diligence, transaction monitoring, or risk controls.
  • Familiarity with operating in multi-jurisdictional regulatory environments and partnering with compliance and legal stakeholders.
  • Strong analytical skills with experience using data to evaluate trade-offs, measure impact, and inform product decisions.
  • Demonstrated ability to work effectively across Engineering, Analytics, Design, Operations, and Business teams.

Responsibilities

  • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Controls for the customer experience and customer needs in product requirements and as an input to decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures, including budget.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
  • Interfaces with product and technology leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers.

Benefits

  • At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
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