Manager, Product Management - Search

Tractor Supply • Brentwood, TN

35d • Hybrid

About The Position

This position is responsible for defining the vision and strategy for innovative products, product capabilities, features, and functions across the Omnichannel customer journey that support the Tractor Supply Co. - Life Out Here Strategy, produce incremental sales, profit, and an optimized customer experience. This role is accountable for delivering expected return on product investments.

Requirements

• 6+ years of Product Management experience.
• 3+ years omnichannel, ecommerce, and systems development experience
• Bachelor's degree from an accredited college or university in related field preferred.
• MBA preferred
• Association of International Product Marketing and Management Certification (AIPMM), Certified Product Manager (CPM), Certified Digital Product Manager (CDPM), Agile Certified Product Manager and Product Owner (ACPMPO).

Nice To Haves

• Strong eCommerce background
• Ability to lead and collaborate cross-functionally
• Ability to develop product strategies by understanding key business objectives; diagnosing and mapping requirements; articulating solution risks and barriers; recommending project Experience with modern software development product management practices and agile methodologies.
• Strong communication and leadership skills

Responsibilities

• Lead the end-to-end vision and roadmap for onsite Search across web and app, ensuring fast, relevant, and intuitive results that drive conversion and customer satisfaction.
• Partner with Engineering, UX, Analytics, and Search vendor teams to optimize ranking, relevance, autocomplete, and zero-results performance.
• Collaborate with Site Merchandising and cross-functional product teams to align Search experiences with business goals, campaigns, and customer intent.
• Define the product vision & strategy for products that support the omnichannel customer journey.
• Drive incremental sales, profit, and increased customer satisfaction through the delivery and use of products and capabilities for consumers and Tractor Supply team members.
• Leverage market trends & consumer research, competitive analysis, metrics, data analysis, and customer feedback to identify business and customer experience opportunities that will position TSC as best in class.
• Remain up to date on consumer expectations and technology advancements that can be used to drive innovation.
• Develop business cases that support investment in new and updated products.
• Identify and consider pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
• Maintain a product roadmap and set priorities that align with other business units, product teams, user experience, and IT teams.
• Explicate exceptional customer journeys, business processes, and operational plans that will utilize the products and features delivered.
• Work closely with Product Owners as they translate the product roadmap and the defined customer experience into user stories and work with user experience and technology teams to deliver product features and functions.
• Establish measurement plans and communicate the benefits of new products and features to customers and team members.
• Analyze & report the impact of products on the customer, team members, and the business. Utilize these insights to iteratively drive continuous improvement in the product.
• Select and manage 3rd party vendor partners.
• Manage and direct Product Owner direct reports.

Benefits

• Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
• Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 5,001-10,000 employees