Manager, Product Management - Experience & Platform-1

Nitel•Philadelphia, PA

About The Position

Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations. We're looking for a detail-oriented and collaborative professional to support product management initiatives across our Experience & Platform team. This role is ideal for someone who thrives in a dynamic environment, enjoys cross-functional collaboration, and is passionate about delivering exceptional digital user experiences.

Requirements

Strong Communication Skills: Ability to convey complex information clearly and persuasively in both written and verbal formats.
Collaboration Mindset: Experience working in inclusive, team-oriented environments and supporting junior team members.
Adaptability: Comfort with evolving business needs and varied responsibilities.
Problem-Solving Ability: Proactive approach to identifying and resolving product-related challenges.
Analytical Thinking: Ability to interpret data and translate insights into actionable recommendations.
Experience with Tools: Familiarity with product management tools (e.g., Jira, Confluence) and data visualization platforms is a plus.

Nice To Haves

Education: Bachelor's degree in Business, Computer Science, or related field; MBA or equivalent experience is a plus.
Experience: 2-4 years in product management, business analysis, or related roles.
Technical Acumen: Understanding of software development processes and agile methodologies.
Data Skills: Ability to work with analytics tools (e.g., Tableau, Power BI) and interpret performance metrics.
Industry Knowledge: Experience in [insert relevant industry, e.g., telecommunications, SaaS, digital platforms].
Certifications: Product Management or Agile certifications (e.g., CSPO, Pragmatic Institute) are advantageous.

Responsibilities

Convert business requirements into product requirements and user stories; define evaluation criteria for new functionality.
Offer input on UI/UX designs based on user feedback and product objectives.
Assist in coordinating product launches, including testing, documentation, and communication.
Help define and prioritize features in collaboration with platform and design teams.
Track timelines, deliverables, and dependencies for product-related initiatives.
Work closely with design, platform, and business teams to refine product features and ensure alignment with user needs.
Identify product enhancements that align with business goals and customer feedback through testing.
Use dashboards and reports to track product performance and user behavior.
Gather input and share updates with internal teams and external partners.
Contribute to the implementation of product strategies and initiatives set by senior leadership.