Manager, Product Management - Community Finance

Capital One • McLean, VA

276d • $144,000 - $197,200

About The Position

Manager, Product Management - Community Finance Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. In this role you will be working on a team that is truly changing banking for good, driving Product strategy and enablement for Capital One's affordable housing portfolio as part of the Enablement and Innovation team supporting Community Finance. You will have the opportunity to help guide the team toward its vision of “Building inclusive, thriving, resident-centered communities that catalyze opportunity and promote well-being” by optimizing our technology platforms and building game changing customer and associate experiences which allow us to unlock massive value to the affordable housing resident-centered communities that we serve. Our Community Finance (CF) team is one of the top providers of affordable housing financing in banking. Since its inception, Capital One has provided over $17 billion in debt and equity financing for affordable housing, yielding more than 160,000 affordable housing units. We focus on innovation and opportunity — on long term well being for our associates, customers, and communities. We dream in disruption — at scale — especially for those who have been underserved.

Requirements

• Bachelor's Degree or military experience.
• At least 3 years of experience in digital product management.

Nice To Haves

• Bachelor's Degree in Computer Science or Engineering.
• MBA or Master's degree.
• 3+ years of experience working with cross functional teams to deliver consumer experiences.

Responsibilities

• Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.
• Turn customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
• Drive your product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned.
• Define KPIs for your product and be responsible for measuring and tracking to those measures.
• Identify, prioritize and mitigate key risks to the business, balancing well managed delivery with speed to market.
• Have an end-to-end understanding of your product and how it fits into the larger ecosystem.
• Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions.
• Find leverage when solving complex problems and apply sound judgement and ingenuity.
• Rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem.
• Help attract and retain top talent to your team.
• Effectively influence horizontally and vertically through clear and compelling communication.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree