Manager Product Development

HCA•Nashville, TN

53d

About The Position

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Manager Product Development HCA Healthcare We are seeking a Manager Product Development for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! This position oversees and coordinates efforts within the Parallon HIM Technologies - Application team to implement and support custom applications that support Parallon HIM and revenue cycle objectives, including but not limited to Enterprise Unbilled, Coding Quality, Provider Deficiency, NMI Management and so on. This position collaborates with the development team and internal technical and business teams to ensure custom-developed applications are implemented with minimal business impact, and that issues are identified and resolved quickly and completely. This position also assesses risk of enhancements and application changes, ensuring changes are coordinated and documented according to ITG change management standards.

Requirements

Bachelors Degree - Required
5 or more years of experience in healthcare IT - Required
1 or more year(s) of experience in a leadership role - Required

Responsibilities

Establish and drive execution of area goals and work priorities
Estimate required resource allocations to various efforts, and approve timesheets
Mentor staff on growth opportunities and complete performance reviews
Recruit and hire analysts and engineers within the functional area
Oversee onshore and offshore contract resources
Coordinates with the Onshore and Offshore Application team to oversee maintenance and execution of requirement analysis, application development, testing, UAT and deployment
Responsible for development of communication protocols related to issues and defects to end users and business partners
Manages User Acceptance Testing (UAT) and Go-Live activities to plan and deploy new applications and all additional feature and function enhancements to the product in a coordinated fashion with business owners and other stakeholders
Oversee product support and customer service functions, including on-call support, to ensure high level of customer satisfaction
Ensures compliance with enterprise change management processes and procedures delivery of quality metrics reporting to ITG leadership and business partners
Oversee alerting and incident management processes
Ensures high availability of applications and manage engagement with the Application Portfolio Management program
Oversee product defect tracking and resolution to ensure optimal software quality during and after UAT
Oversee communication to end users and business groups regarding defects, product releases, release content, etc.
Works closely with business stakeholders, Application Developers, QA, Data and ETL Engineers, all technology solutions areas, and project managers to ensure department, business, and project goals are achieved

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.