Manager, Product Architect, Solution Engineering

Mastercard • San Francisco, CA

2d

About The Position

Are you motivated to be a part of driving a world beyond cash?
Do you enjoy solving problems that have no clear-cut solution and working through ambiguity?

Do you enjoy creating solution, defining a product from an evolving context?
Do you enjoy developing simple User Experiences for complex problems yet unseen?

Have you brought a product/program to market on a global scale?
The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard’s digital strategy while identifying new business development and revenue generating opportunities.
We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard’s assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions.

This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world.

We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of wherever they choose in this increasingly connected world.

The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard’s products suites and assets
Partner with the client to articulate their business and technical requirements – must be proficient in systems, testing, implementation, documentation, maintenance, and support
Define the Solution Strategy: Partner with Mastercard’s flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market.
Help define Mastercard technology roadmap/strategy for each digital partner
Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts
Determine and advance operational feasibility through problem definition, project scope
Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners’ technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
Liaise with prototyping group to create prototypes and help with sales and/or implementation process
Collaborate with Regional and local Project teams to provide projects scope and requirements
File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners
Comply with rules of engagement, including business models and data strategy and ensure that Mastercard’s interests are protected and progressed

Requirements

• Bachelor’s degree in a relevant technical or business discipline, or equivalent professional experience.
• Strong background in payments, including product development, processing, or merchant operations.
• Familiarity with digital payment platforms and core enterprise systems is beneficial.
• Understanding of web and mobile technologies, along with experience contributing to software design or implementation.
• Proven ability to collaborate with developers and technical architects in building system solutions.
• Skilled in gathering and documenting requirements while balancing short term business needs with long term architectural goals.
• Self motivated with excellent analytical skills, attention to detail, and a history of successful project delivery in team environments.
• Effective communicator, capable of explaining technical topics to non-technical audiences.
• Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.
• Able to build effective working relationships with both internal and external partners across global teams.
• Demonstrated research and analytical abilities, including interpreting complex information and providing sound recommendations.

Responsibilities

• Manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard’s products suites and assets
• Partner with the client to articulate their business and technical requirements – must be proficient in systems, testing, implementation, documentation, maintenance, and support
• Define the Solution Strategy: Partner with Mastercard’s flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market.
• Help define Mastercard technology roadmap/strategy for each digital partner
• Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts
• Determine and advance operational feasibility through problem definition, project scope
• Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners’ technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
• Liaise with prototyping group to create prototypes and help with sales and/or implementation process
• Collaborate with Regional and local Project teams to provide projects scope and requirements
• File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners
• Comply with rules of engagement, including business models and data strategy and ensure that Mastercard’s interests are protected and progressed

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager