Manager, Pool Operations
About The Position
Manager, Pool Operations will lead the team responsible for the planning and execution of Pool Operations. The manager coordinates inventory control, repositioning, and vendor management programs necessary to meet customers’ and pool requirements. Develop, implement, and maintain standardized chassis operations and logistics processes, workflows, communications, data, analysis, metrics, and reports, while controlling cost within the network. Manager will liaise with Field Operations and HQ Operations teams with timely assessment of operating parameters, identify strategic and tactical operational challenges and opportunities, create pool operating budgets, develop, communicate, and implement recommended operational responses and plans to optimize outcomes in terms of utilization, cost, and service.
Requirements
- Bachelor’s Degree preferred
- 5 years of working experience in logistics, transportation, or supply chain
- Supervisory experience preferred
- Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, SharePoint
- Microsoft Excel – ability to create worksheets, charts/graphs, data tables, pivot tables
- PowerPoint – ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
- Career-minded leader who embraces the opportunity for upward mobility to move into roles with greater responsibility and challenges
- Self-driven, a team leader, and detail oriented
- Self-motivated, takes initiative
- Excellent communication skills
- Excellent negotiation, problem solving, and analytical skills
- Rapidly adapt and respond to changes in environment and priorities
- Ability to elicit cooperation from senior management and other departments
Nice To Haves
- Prior working experience in GPS technologies
- Prior working experience in Intermodal/Shipping domain
Responsibilities
- Lead team to gather, record, analyze customer supply/demand forecast data for each pool chassis depot/supply point
- Combine demand and supply data to optimize the pool chassis fleet with a holistic understanding of adequacy of chassis inventory to predict surplus and deficit conditions with sufficient lead time to take action to mitigate adverse cost and service impact
- Evaluate and recommend action plans to address pool inventory issues
- Implement and monitor the execution of action plans including necessary intervention as needed to ensure success
- Develop and maintain KPIs and trend pool performance data
- Manage and collect customer specific information to help FV implement Container/Chassis marriage activities
- Collaborate with functional areas including Business Intelligence, IT, Finance, and Commercial to deliver best-in-class service
- Develop and maintain strong and productive relationships with vendors
- Manage operations by monitoring performance of vendors, including facility, M&R, transportation, rail, and chassis suppliers
- Conduct audits of product quality, billing accuracy, and other related items in line with service level agreements
- Monitor data integrity related to on-hire, off-hire and interchange transactions (e.g. validate gate transactions, manage exceptions, correct errors)
- Maintain compliance with UIIA guidelines
- Monitor regulatory inspection levels
- Develop and maintain compliance data and reporting
- Maintain master matrix of all cost factors to be considered by location/pool, including drays, storage, maintenance and repair, gate fees, etc.
- Ensure accurate and timely data gathering, data integrity, analysis, and reporting KPI and performance metrics
- Produce required metrics related to utilization, performance, data integrity, cost and billing
- Other Duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
