Manager, Plant Operations

Dairy Farmers of America•Springfield, MO

About The Position

Manage operating departments and staff within the plant in areas such as milk receiving, warehouse/cooler, processing, filling, packaging, and/or retort departments for operations. Provide work direction and supervision to supervisors and employees within the guidelines of standard work rules, union contract provisions (if applicable), and employment policies. Work closely with plant management and serve as a liaison with corporate functional departments including quality assurance, human resources, accounting, engineering, purchasing, research and development, and risk management. Direct personnel activities of department, such as recruitment, hiring, performance evaluations, and salary adjustments using independent judgment within the framework of established human resources policies and practices.

Requirements

High school diploma or equivalent
5 to 8 years’ experience in a manufacturing environment, preferably food and/or beverage manufacturing
Supervisory or management experience
Strong knowledge of manufacturing process flow and importance to process
Strong knowledge of continuous improvement models
Skill in leadership and coaching; knowledge of principles and practices of supervision, training, and personnel management
Knowledge of and skill with Microsoft Office Suite and company computer systems
Skill in critical thinking, analysis, mathematical calculations, and statistical evaluations
Able to work in collaboration effectively and foster good teamwork
Able to interact positively and work effectively with others (interpersonal skills)
Able to think and use independent judgment in planning and organizing multiple tasks and information
Able to demonstrate strong initiative and follow through on day-to-day responsibilities
Able to take appropriate steps to find solutions to problems
Able to present options and ideas to current processes or procedures
Able to handle challenging or conflict situations with tact and professionalism
Able to communicate with various levels of personnel to ensure customers’ needs and requirements are met
Able to respond courteously and efficiently to inquiries, complaints, and requests
Able to interpret and apply company policies
Able to adapt and manage to change effectively
Must be able to read, write and speak English

Nice To Haves

Undergraduate degree in related curriculum preferred
Certification and/or License – may be required during course of employment

Responsibilities

Manage daily activities of supervisors and operations staff to ensure orders are received, scheduled, produced, and shipped safely, at the lowest cost, and at standards to meet customers' requirements and service level agreements, while maintaining established safety and quality standards
Monitor continuous plant operations in all areas and report deficiencies to plant leadership; identify and resolve operational issues; evaluate current procedures, practices, and precedents for accomplishing plant activities and functions; develop and implement alternative methods of work improvement
Ensure that Standard Operating Procedures are developed and maintained for all operational activities
Develop, implement and update plant operations for all processes; assist in development and implementation of plant safety programs
Ensure that all federal regulations and company policies are understood and followed by supervision and communicated to and understood by all production department employees; advise them of correct interpretation when necessary
Conduct meetings with department management to communicate essential policies, plans, or problems affecting operations and employee relations and general company information
Maintain preparation for and participate in all plant inspections by USPH, USDA, and other authorized agencies, utilizing appropriate staff
Monitor inventory levels for supplies and equipment and initiate purchases as necessary
Prepare reports and records for management review
Evaluate the cohesiveness and team spirit of supervision and employees and their awareness of quality performance
Manage assigned employees, including recruitment, supervision, scheduling, development, evaluation, and performance management. Understand and effectively apply work rules, union contract provisions (if applicable), and employment policies. Administer discipline consistently and fairly. Work with Human Resources and plant management to resolve employee grievances.
Actively communicate with employees through shift meetings and informal methods. Maintain and promote positive employee relations in work environment
Maintain safe working conditions for employees and compliance with all company, state and federal regulations regarding health and safety issues
Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all company regulatory, food safety, quality, and sanitation requirements
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required