Manager, Physical Security & Life Safety

Abridge•San Francisco, CA

1d•Onsite

About The Position

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for an experienced and highly motivated Manager, Physical Security & Life Safety to join our team as one of the first members of the Abridge Security team. In this role, you'll be a key leader, driving key initiatives that shape our employee security culture, physical security and life safety . This position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is a growth opportunity to architect the way forward for physical security at Abridge. You will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience.

Requirements

5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site-lead capacity
Hands-on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability
Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards
Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills
Comfort leading incident response for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed
Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms
Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards
Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership
Highly organized and self-directed, able to manage multiple priorities independently in a fast-paced, high-growth environment
Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies

Nice To Haves

Professional certification such as CPP (Certified Protection Professional) or PSP (Physical Security Professional)
Experience working in a high-growth tech or healthcare company where the security program evolved alongside the business
Familiarity with workplace violence prevention programs and threat assessment methodologies
Background in emergency management (CPR/AED certification, CERT training, or equivalent)
Experience building or scaling a physical security program across multiple locations
Active participation in the Physical Security community and/or professional organizations

Responsibilities

Owning physical security operations for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management
Managing the contract security guard force, including staffing schedules, post orders, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture
Developing and maintaining the office's life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness
Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions
Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures
Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives
Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms—overseeing installation, maintenance, and upgrades
Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!