Manager Performance Excellence

Monument Health•Rapid City, SD

About The Position

The Manager of Project Management provides leadership and strategic direction for the organization’s project portfolio, ensuring alignment with business objectives and delivery of high-value outcomes. This role oversees a team of Project Managers responsible for executing technology and operational initiatives across the enterprise. The Manager also leads complex, high-impact projects and programs, fostering collaboration across departments, ensuring compliance with healthcare regulations, and promoting best practices in project management and change management. Demonstrates ongoing growth and development of self through active self-reflection, personal competency development strategies, and role modeling the “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies” to promote our Monument Health vision and mission. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work culture Medical, Vision and Dental Coverage Retirement Plans, Health Savings Account, and Flexible Spending Account Instant pay is available for qualifying positions Paid Time Off Accrual Bank Opportunities for growth and advancement Tuition assistance/reimbursement Excellent pay differentials on qualifying positions Flexible scheduling

Requirements

Education - Bachelors degree in Healthcare, Business Administration, Information Systems, or Other Related Field
Certifications - Project Management Professional (PMP) - Accredited University or accredited training professionals
Experience - 5+ years of Project Management Experience

Nice To Haves

Certifications - Certified ScrumMaster (CSM) or equivalent agile certification; Lean Six Sigma Green or Black Belt
Experience - 1+ years of Leadership Experience

Responsibilities

Portfolio Leadership Oversee the organization’s portfolio of IT and operational projects, ensuring alignment with strategic goals, resource capacity, and budget.
Establish and maintain portfolio governance frameworks, metrics, and reporting to ensure transparency and accountability.
Partner with senior leadership to prioritize initiatives based on organizational value, risk, and readiness.
Team Management and Development Lead, mentor, and coach a team of Project Managers, fostering a culture of collaboration, ownership, and continuous improvement.
Ensure consistent application of project management methodologies, tools, and standards across all projects.
Support professional growth and certification efforts (e.g., PMP, PMI-ACP, ITIL, Lean Six Sigma).
Project and Program Execution Directly manage large-scale or complex IT and healthcare programs involving multiple stakeholders, vendors, and systems.
Oversee the coordination of interdependent projects, risk management, change control, and stakeholder communications.
Ensure projects are delivered on time, within scope, and within budget while meeting quality standards and compliance requirements.
Ensure project financials align with Monument Health’s Be Here for Generations to Come strategic priority.
Cross-Functional Collaboration Work closely with clinical, operational, and administrative leaders to align technology initiatives with patient care and business needs.
Collaborate with Information Security, Infrastructure, and Application teams to ensure solutions are secure, sustainable, and scalable.
Serve as a key liaison between IT and other departments, ensuring effective communication and stakeholder engagement.
Continuous Improvement Champion the adoption of modern project management tools, agile and hybrid methodologies, and data-driven decision-making.
Evaluate project outcomes and processes to identify opportunities for improvement and innovation.
Support organizational change management and readiness activities for new systems, processes, and technologies.
All other duties as assigned.