Manager, People Solutions

Vanderbilt University • Nashville, TN

3d

About The Position

At Vanderbilt University [http://www.vanderbilt.edu] , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville [https://www.nashville.gov/], Tennessee, on a 330+ acre campus and arboretum [https://www.vanderbilt.edu/trees/] dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• At least 5 years of experience in administration, operations, HR support, shared services, or a related field.
• Experience supervising staff and leading service-oriented work.
• Strong judgment, discretion, and the ability to manage confidential information.
• Demonstrated ability to use data to monitor work, solve problems, and improve processes.
• Strong proficiency with enterprise systems and digital tools.

Nice To Haves

• Familiarity with Oracle Recruiting Cloud and related HRIS/HCM platforms.
• Experience using Tableau or similar data visualization and reporting tools.
• Working knowledge of Kronos or similar timekeeping systems.
• Comfort using Microsoft 365, financial and procurement systems, and workflow automation tools.
• Practical experience applying generative AI tools to improve administrative efficiency, drafting, summarization, knowledge capture, or process optimization.
• Understanding of responsible AI use, data privacy, and governance in an administrative or employee-services environment.

Responsibilities

• Lead and supervise the People Solutions Desk team to provide high-quality, responsive support across in-person, phone, and digital channels.
• Oversee employee-facing administrative processes, including job postings, timesheet review support, training compliance tracking, employee inquiries, and related lifecycle transactions.
• Serve as a subject matter resource on HCM processes and compliance requirements, including I-9 administration and employee transaction support.
• Manage financial and administrative processes, including initial financial approvals, purchasing support, vendor coordination, contract renewal tracking, One Card oversight, check deposit coordination, and monthly reporting.
• Assist PCB Finance team with budget development, including financial modeling, headcount and salary modeling, and revenue and expense projections.
• Use data, dashboards, and reporting tools to monitor service levels, identify issues, and improve operational performance.
• Leverage technology, automation, and generative AI to simplify workflows, reduce manual work, and improve speed, accuracy, and service quality.
• Partner across the division to support projects, workspace logistics, and operational continuity, while reinforcing consistent standards and effective follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees