Manager, People & Capability, Product Management, Recruiting & Onboarding

Mastercard • O'fallon, MO

19d

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, People & Capability, Product Management, Recruiting & Onboarding Mastercard’s People & Capability (P&C - aka HR) Product organization is evolving toward an integrated, value drivendriven product ecosystem that supports an integrated, scalable employee experience across all platforms throughout the entire hire to retire journey. As part of this transformation and Mastercard’s broader Global Talent Acquisition (GTA) strategy, the Attract & Onboard Product domain plays a critical role in ensuring a modern, state-of-the-art talent attraction, recruiting, and onboarding experience - for applicants, recruiters, and hiring managers. We are hiring for a manager levellevel Product Manager to lead our end-to-end onboarding strategy and delivery, ensuring all relevant teams and systems are effectively integrated into Mastercard’s P&C ecosystem. This leader will define the future state model for how GTA leverages technology and advanced automations to meet our hiring goals and attract and onboard the best talent! Role Summary As the Manager, Product Management - Onboarding, you will manage the onboarding product domain – helping with vision, strategy, roadmap, governance, and measurable outcomes. You will bring deep HR & TA tech expertise to shape scalable solutions that optimize talent onboarding, drive hiring velocity, reduce operational risk, improve new hire time to productivity and immerse new joiners into our culture with an exceptional experience. You will partner closely with Product Analysts, Engineering, Experience Owners and HR COEs to design and deliver products that simplify complexity and drive long-termterm value for the business. Shape

Requirements

• Prior experience leading tech-centric onboarding, or onboarding-adjacent, solutioning efforts, including integration, technology harmonization, process consolidation, and data strategy.
• Enterprise-level experience in HR Technology, HR Product Management, or HRIS with a strong track record of driving complex, crossfunctional initiatives focused on Talent Acquisition in highly competitive environments.
• Understanding of talent acquisition, HR operating models, and Workday or similar HR platforms.
• Broad familiarity with TA tools - ideally in the onboarding space - and enterprise platforms (e.g., CRMs).
• Proficiency in product management frameworks, agile delivery, and tools like Jira.
• Project management expertise, able to lead cross-functional teams and identify and manage dependencies, risks and issues.
• Exceptional ability to translate strategic GTA objectives into actionable product direction.
• Strong executive communication and influencing capabilities.
• Ability to lead through complexity, ambiguity, and organizational change.
• A high degree of curiosity and strong partnership mindset.

Responsibilities

• Lead the end-to-endtoend onboarding product strategy - one that connects seamlessly to the overall talent attraction experience while ensuring a compliant process and measurable outcomes
• Define the roadmap for talent onboarding innovation and implementation, ensuring global scalability and cross platformplatform alignment.
• Reconcile and translate our onboarding strategy and business requirements into clear product vision, user journeys, and scalable design patterns.
• Establish success metrics for tech enabled outcomes (e.g., Time to Fill, Time to productivity, etc.).
• Lead the design and delivery of onboarding solutions in close partnership with TA Delivery, TA Operations, and TA Leadership.
• Understand the onboarding and talent acquisition technology landscape, assess product options, and recognize potential complexities (e.g. approvals, risks, data quality etc.)
• Develop reusable onboarding product components, templates, and workflows to accelerate future product and/or feature innovations.
• Partner with P&C Engineering to deliver any onboarding related integrations, data conversion and/or code-based technical solutions
• Ensure alignment between Workday and broader HR tech stack during integration planning and execution.
• Collaborate with GTA, Product, Engineering, HR COEs, and thirdparty partners to drive accountability, manage dependencies, and guide integration decisions.
• Influence executive stakeholders and crossfunctional leaders on technology, approval, and process implications.
• Represent P&C Product in onboarding and/or talent acquisition forums and readiness reviews.
• Provide coaching and guidance to Product Analysts to enhance the overall product discipline, as well as strengthen capabilities in onboarding processes.
• Champion outsidein thinking by bringing market insights and GTA best practices into product strategy.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed