Manager, Peer Educator Development

University of Kansas • Lawrence, KS

28d • Hybrid

About The Position

Reporting to the Associate Director for the Wingspan: Center for Learning and Writing Support, the Student Program Manager for Peer Educator Development works as part of the collaborative leadership team for the Wingspan to lead peer educator [and tutor] development for a range of peer support programs. This role works closely with the Wingspan leadership team to provide vision for peer educator professional development to ensure peer educators receive foundational to advanced skills in providing academic support to meet the needs of students participating in Wingspan services. As part of this work, the Student Program Manager will leverage existing and develop new training materials and processes to create and provide a coherent professional development program consistent with College Reading and Learning Association (CRLA) standards for International Peer Educator Training Certification (IPTC) and International Tutor Training Program Certification (ITTPC) standards. The Student Program Manager supervises and manages the CRLA peer educator [and tutor] certification efforts and takes a lead role in the development of instructional/training content and learning resources for Wingspan programs and its peer educators. The Student Program Manager will also facilitate how the Wingspan tracks individual training and tutoring [peer education] experience hours for the awarding of CRLA certification to peer educators and tutors. In addition, the Student Program Manager will support peer educator recruitment, observation processes, and the assessment of peer education and development.

Requirements

• Bachelor's degree and two (2) years of full-time experience coordinating academic support programs in higher education
• Demonstrated experience and skill as evidenced through previous employment or coursework designing modules in online learning management systems, such as Canvas, and use of MS Office tools.
• Demonstrated experience training and working with student populations.
• Excellent written communication skills as evidenced by the cover letter and resume.

Nice To Haves

• Master's degree in education, education technology, curriculum and instruction, psychology, higher education administration, student development, or related field
• Previous experience that required the ability to work as part of a team as well as independently in a continuously changing environment as evidenced by application materials.
• Experience working in a fast-paced environment, multi-tasking, and prioritizing tasks as evidenced by application materials.
• Experience training and/or teaching undergraduate students.
• Demonstrated experience using digital tools to create engaging and interactive online educational content, such as SoftChalk, GoReact, Kaltura, VoiceThread, and Microsoft Teams.
• Demonstrated organizational skills and attention to detail as evidenced by application materials.
• Excellent verbal communication skills as demonstrated by the interview.
• Demonstrated public speaking experience as evidenced by coursework or professional career.

Responsibilities

• Manages, develops, and implements Wingspan online and in-person training processes for peer educator [and tutor] development for over 110 peer educators.
• Manages ITTPC and IPTC processes and recertification applications for CRLA and coordinates Wingspan student employee professional development opportunities.
• Supervises graduate assistants and office assistants that help with program coordination.
• Manages, implements, and communicates to Wingspan employees overseeing peer educator programs a clear process for tracking training hours and tutoring, writing consulting, and peer educator experience hours.
• Maintains a master record of individual peer educator's [tutor's] training and experience hours tracking sheet.
• Coordinates and implements assessment and evaluation of peer educator training to ensure learning outcomes are being met and are consistent with CRLA certification requirements.
• Serves as a member on the peer educator recruitment and observation team, supporting both in-person and virtual tutor observations.
• Assists the Associate Director in coordinating assessment of programming and developing annual reports.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees