Manager, Pediatric Audiology

Vanderbilt University Medical Center•Nashville, TN

About The Position

Vanderbilt University Medical Center is seeking an experienced Manager, Pediatric Audiology to provide operational, clinical, and strategic leadership for an interdisciplinary pediatric audiology team across inpatient and outpatient settings. This role oversees Audiologist s and support staff delivering evidence ‑ based pediatric audiology services. This position is approximately 80% management and operations and 20% direct patient care and provides oversight for a team of 24 clinicians. The Manager, Pediatric Audiology, plays a key role in advancing clinical excellence, quality improvement initiatives, staff development, and patient outcomes while supporting education and training programs.

Requirements

Current licensure as an Audiologist; licensed or eligible for licensure in the state of Tennessee
ASHA certification
Minimum of six (6) years of experience as a Pediatric Audiologist
Minimum of three (3) years of progressive leadership or supervisory experience
Demonstrated experience in operations management, budgeting, productivity monitoring, and conflict resolution
Strong interdisciplinary collaboration and communication skills
LIC-Physical Therapy License - Tennessee
Relevant Work Experience Experience Level : 5 years
Bachelor's

Nice To Haves

Pediatric audiology leadership experience in an academic medical center environment
Experience supporting residency programs, student education, or clinical training programs
Knowledge of quality improvement methodologies and performance metrics

Responsibilities

Operational and Financial Management Provide day ‑ to ‑ day management of pediatric audiology operations, including staffing, scheduling, and coverage
Monitor productivity, patient volumes, referral trends, and access metrics
Address personnel issues in accordance with VUMC and departmental policies and procedures
Review clinical documentation to ensure compliance with institutional, departmental, and regulatory standards
Identify and resolve operational issues affecting service delivery
Oversee expense and revenue budgets and contribute to annual budget planning
Leadership, Communication, and Collaboration Communicate departmental and organizational policies, procedures, and initiatives to staff
Facilitate regular staff meetings, education sessions, and forums for communication and feedback
Develop, review, and implement team policies and procedures
Collect staff feedback and escalate themes and recommendations to department leadership
Participate in leadership meetings, interdisciplinary committees, and workgroups
Collaborate with other departments to optimize shared resources
Quality Improvement and Outcomes Promote continuous improvement of clinical processes and patient outcomes using quality improvement methodologies
Monitor trends in referrals, patient populations, and service utilization
Measure patient and customer satisfaction and develop action plans as needed
Lead at least one annual project focused on measuring patient outcomes related to a specific treatment protocol or pathway
Staff Development and Performance Management Support continuing education and professional development opportunities
Review and approve continuing education requests aligned with clinical practice needs
Conduct regular performance discussions and annual performance evaluations
Determine annual staff competencies based on role and scope of practice
Provide onboarding, orientation, and probationary evaluations for new hires
Support and contribute to residency programs and student clinical education
Direct Patient Care Provide direct patient care to selected pediatric populations within licensed scope of practice
Conduct patient evaluations and develop individualized treatment plans
Implement evidence ‑ based interventions and assess treatment effectiveness
Communicate effectively with patients, families, caregivers, and interdisciplinary team members
Document patient care accurately and in a timely manner
Meet productivity expectations established by departmental leadership
Manage day to day operations for Team. Schedule staff's work and time off to assure coverage of patient volume
Address personnel issues to ensure compliance with policies and procedures
Measure staff productivity, patient volumes, referrals to insure meeting expectations
Review documentation in patient chart to assure meets VUMC, department and Team standards
Troubleshoot and resolve operational issues as they arise to assure smooth delivery of services
Oversee expense and revenue budget for Team to meet department budgetary goals
Communicate Team expectations and procedures for implementation of department/VUMC policies and initiatives.
Provide a regularly scheduled forum for staff to hear/see/read departmental, VUMC and Team initiatives.
Collect staff feedback and forward it to Director. Update Team procedures in the policy manual.
Communicate to all staff any changes to insure standardization.
Give staff ongoing feedback on their individual and Team performance to improve their overall functioning and compliance.
Facilitate staff involvement in operational decision making to assist with implementation.
Communicate department and Team objectives/goals annually.
Contract with staff for their role in achieving these stated Team performance objectives.
Advocate for the resources required in the provision of high-quality care to patients and families.
Use objective information to evaluate present status and propose needed additional resources.
Provide input to the budget process to ensure the budget accurately reflects performance predictions.
Attend and participate actively in management and leadership meetings.
Promote improvement of Team processes and patient care outcomes utilizing QI techniques/tools.
Track referrals and patient populations on an ongoing basis looking for trends, variances or changes.
Measure patient and customer satisfaction annually.
Select at least one project per year to measure patient outcomes from a particular treatment protocol/pathway.
Facilitate staff development and ongoing learning.
Review continuing education requests and counsel staff in selection of events which improve their knowledge base for a particular population they serve.
Meet with staff members at least twice per year to discuss their performance, competence and goal attainment.
Oversee in-services to ensure that staff needs are met.
Evaluate each staff member's individual and Team performance annually (by June 30).
Review therapist's professional portfolio and points for CAP.
Use guidelines and scale for measurement of key functions.
Determine annual competence of staff for their specific job function.
Provide new staff orientation to job responsibilities.
Determine end to probationary period.
Coordinate programs with other Teams and the department to maximize use of limited resources.
Actively participate in workgroups and meetings centering on patient population served.
Share resources with other Teams and department.
Provide patient care to selected population Evaluate patient utilizing current knowledge and skill
Formulate a comprehensive treatment plan and recommendation Implement treatment to address goals.
Ongoing assessment of treatment effectiveness Communicate effectively with patients, families, caregivers, other healthcare professionals in the provision of care Document services appropriately Meet productivity standard as determined by Directors